Scott Schronce
Senior Vice President, Global Services at Pitney Bowes | Charlotte Metro
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Scott Schronce serves as the Senior Vice President of Global Services at Pitney Bowes, where he plays a pivotal role in steering the company’s strategic direction and operational excellence. With a robust background in technology product management and software services, Scott is recognized for his innovative approach to driving digital transformation and enhancing customer experiences. His leadership is instrumental in overseeing the Global Services P&L, ensuring that Professional and Managed Services, Field Services, and Technical Contact Center Support Services not only meet but exceed customer expectations.
Under Scott’s guidance, key projects have focused on optimizing service operations and enhancing service product commercialization. His expertise in contact center management and solution selling has led to the development of tailored service offerings that align with the evolving needs of clients across various industries. Scott’s analytical mindset and hands-on experience enable him to face challenges head-on, making sound decisions that drive profitable revenue growth.
Moreover, Scott is adept at building and leading cross-functional teams, fostering a collaborative environment that encourages innovation and efficiency. His skills in project portfolio management and budgeting ensure that resources are allocated effectively, maximizing the impact of each initiative. As a seasoned executive, Scott Schronce continues to shape the future of Global Services at Pitney Bowes, leveraging his extensive knowledge in technology commercialization and network administration to deliver exceptional value to customers and stakeholders alike.
Senior Vice President, Global Services at Pitney Bowes in October 2020 to Present
Vice President, Global Field Service and Technical Support at Pitney Bowes in April 2019 to October 2020
Vice President, Technical Services and Support at Pitney Bowes in January 2019 to April 2019
Vice President, Global Service Business Development, Planning, and Lifecycle at Pitney Bowes in June 2018 to January 2019
Director, Global Service Product Launch & Lifecycle at Pitney Bowes in September 2013 to June 2018
North America Director Of Operations, Customer Service, Professional Services at Pitney Bowes in November 2007 to August 2013
Director of Enterprise Project Management Services (PMO), Professional Services at Pitney Bowes in May 2005 to November 2007
Southeast Area Enterprise Manager, Professional Services at Pitney Bowes in May 2003 to May 2005
Area Project Manager / Senior Systems Engineer, Professional Services at Pitney Bowes in January 2002 to May 2003
Systems Engineer, Professional Services at Pitney Bowes in July 2000 to December 2001
Senior Software Development Engineer at Melton Technologies in October 1998 to June 2000
Software Engineer at Aon in July 1997 to October 1998
Senior Software Development Engineer at Qualcomm in January 1995 to July 1997
Software Engineer at Dominion Energy in January 1993 to August 1994
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University of San Francisco, Certificate, January 2012
Villanova University, Masters Certificate Program, January 2010
North Carolina State University, Bachelor of Science (BS), January 1989 to January 1994
University of North Carolina at Charlotte, Certificate Program, January 2004
University of North Carolina at Charlotte, Certificate Program, January 2004
University of North Carolina at Charlotte, Certificate Program, January 2005
Tulane University - A.B. Freeman School of Business, Masters Certificate Program, January 2007
Tulane University - A.B. Freeman School of Business, Masters Certificate Program, January 2008
University of Virginia - Darden Graduate School of Business Administration, Certificate Program, January 2011
Michigan State University, Certificate Program, January 2013
Villanova University, Masters Certificate Program, IT Service Management / ITIL / ITSM, January 2015
University of Virginia Darden School of Business, Certificate Program, January 2017
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EBITDA Growth
Outsourcing
P&L Management
Global Service Management
Field Service Engineering
Customer Experience Management
Contact Center Management
Service Engineering
Technology Commercialization
Revenue & Profit Growth
Customer Service Management
Portfolio Management
Product Management
Lean Six Sigma
Network Administration
Computer Hardware
FoxPro
Satellite Networking
Pascal
Visual Basic
Software Design
Microsoft SQL Server
Project Management Office (PMO)
Revenue Recognition
Sales Engineering
Customer Experience
Lean Methodologies
Growth Initiatives
Budgeting
Strategic Vision
Professional Services
Global Services
Managed Services
Service Delivery
Business Process Improvement
Project Portfolio Management
Business Analysis
Solution Selling
Program Management
CRM
Project Management
Sales Process
Six Sigma
Operations Management
Integration
Software Development
Vendor Management
Strategic Planning
Software Project Management
Agile Methodologies
SDLC
PMP
Customer Relationship Management (CRM)
Business Process Mapping
Process Management
Business Process Design
Software Implementation
Call Centers
Service Management
Logistics
Certified Scrum Master CSM
Professional Services Management
Lean Initiatives
Operational Planning
Technical Support
Field Service
Strategy
Consulting
SaaS
Cross-functional Team Leadership
Management
Leadership
Customer Service
Customer Support
Process Improvement
Solution Development
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Discover more about Pitney BowesWhat is Scott Schronce email address?
Email Scott Schronce at [email protected] and [email protected]. This email is the most updated Scott Schronce's email found in 2026.
What is Scott Schronce phone number?
Scott Schronce phone number is 8284783548.
How to contact Scott Schronce?
To contact Scott Schronce send an email to [email protected] or [email protected]. If you want to call Scott Schronce try calling on 8284783548. (updated on May 11, 2024)
What company does Scott Schronce work for?
Scott Schronce works for Pitney Bowes
What is Scott Schronce's role at Pitney Bowes?
Scott Schronce is Senior Vice President, Global Services
What industry does Scott Schronce work in?
Scott Schronce works in the Information Technology & Services industry.
Scott Schronce Email Addresses
Scott Schronce Phone Numbers
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