Scott Jensen
Director - Aftersales Service & Customer Experience at Triathlon Battery Solutions, Inc. | A Sunlight Group Company | Frisco, Texas, United States
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Scott Jensen serves as the Director of Aftersales Service & Customer Experience at Triathlon Battery Solutions, Inc., a proud member of the Sunlight Group. In this pivotal role, Scott is responsible for designing and implementing comprehensive strategies that enhance customer interactions post-sale, ensuring that every client feels valued and supported. His expertise in process improvement and team leadership allows him to effectively oversee initiatives that not only streamline operations but also elevate the overall customer experience.
A key aspect of Scott's role involves championing the voice of the customer within the organization. By fostering cross-functional collaboration, he ensures that the insights gathered from customer feedback are integrated into the company's strategic objectives. This alignment is crucial in driving customer satisfaction and loyalty, ultimately contributing to the company's growth and success in the competitive battery solutions market.
Scott's background in sales management and new business development complements his current responsibilities, enabling him to identify opportunities for service enhancements and innovative solutions that meet evolving customer needs. His proficiency in business planning and budget management further supports his ability to deliver impactful results while maintaining operational efficiency. With a strong foundation in coaching and organization, Scott empowers his team to excel, fostering a culture of continuous improvement and excellence in customer service.
Incorporating insights from the Gallup Organization's Signature Themes, Scott leverages his strengths to navigate challenges and drive initiatives that resonate with both customers and colleagues alike. His commitment to enhancing the customer journey at Triathlon Battery Solutions is a testament to his dedication to excellence in aftersales service and customer experience.
Director - Aftersales Service & Customer Experience at Triathlon Battery Solutions, Inc. | A Sunlight Group Company in May 2024 to February 2025
Director - Business Development at Triathlon Battery Solutions, Inc. | A Sunlight Group Company in January 2023 to May 2024
Regional Director at Triathlon Battery Solutions, Inc. | A Sunlight Group Company in February 2018 to January 2023
Regional Director of Sales and Service at Exide Technologies and GNB Industrial Power (div. of Exide Technologies) in October 2015 to February 2018
Regional Sales Manager, South Region at Exide Technologies and GNB Industrial Power (div. of Exide Technologies) in October 2014 to October 2015
Branch Manager at Exide Technologies and GNB Industrial Power (div. of Exide Technologies) in November 2013 to September 2014
Production Manager at OptiSense Network in June 2012 to November 2013
Store Manager at Rent-A-Center in October 2010 to June 2012
Regional Sales Manager at TouchMD in September 2009 to October 2010
Territory Representative at Ecolab in May 2009 to August 2009
Store Manager at The Home Depot in May 2007 to August 2008
Store Leadership Program at The Home Depot in September 2005 to May 2007
Circulation Manager at USA TODAY in March 2003 to September 2005
Senior District Sales Manager at USA TODAY in February 2001 to March 2003
District Sales Manager at USA TODAY in February 1999 to February 2001
Builder at Grand Homes in May 1998 to January 1999
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Team Culture
Reporting
Skill Development
Customer Engagement
Customer Success
Team Development
Strategic Initiatives
Service Delivery
Presentation Skills
Strategic Thinking
Presentations
Operational Excellence
Inside Sales Management
Inside Sales
Offshore Team Leadership
Sales Enablement
Marketing Leadership
Manufacturing
Business-to-Business (B2B)
Negotiation
Talent Management
Leadership Development
Sales and Marketing
Direct Sales
Sales Presentations
Sales Negotiation
New Hire Training
Sales Operations
Production Management
Manufacturing Process Improvement
Retention Management
Sustainable Development
Continuous Improvement
Budget Management
Value Selling
Change Leadership
Key Performance Indicators
Performance Improvement
Business Analysis
Director level
Strategic Business Development
Operations Management
New Business Development
Team Leadership
Key Account Development
Lead Generation
Customer Retention
Strategic Partnerships
Risk Management
Business Development Consultancy
Business Development
Customer Experience
Customer Service
Merchandising
Sales Management
Team Building
Retail
Customer Satisfaction
Inventory Management
Account Management
Process Improvement
Strategic Planning
Employee Relations
Coaching
Time Management
Microsoft Office
Budgets
Microsoft Excel
Sales
Microsoft Word
Management
Income Statement
Leadership
Start-ups
Recruiting
Sales Process
Product Development
Marketing Strategy
Selling
Getting The Job Done
Driving Profitability
Driving Results
Problem Solving
P&L Management
Customer Relations
Consultative Selling
Performance Management
Business Strategy
Public Speaking
Business Planning
Mentoring
Budgeting
Vendor Relations
Hiring
Excel
Planning
Spanish
Organization
Youth Development
Youth Mentoring
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What is Scott Jensen email address?
Email Scott Jensen at [email protected] and [email protected]. This email is the most updated Scott Jensen email found in 2026.
What is Scott Jensen phone number?
Scott Jensen phone number is +19726799927 and +17202054794.
How to contact Scott Jensen?
To contact Scott Jensen send an email to [email protected] or [email protected]. If you want to call Scott Jensen try calling on +19726799927 and +17202054794. (updated on October 29, 2024)
What is Scott Jensen net worth?
Scott Jensen has an estimated net worth of $375,000 to $499,999
What company does Scott Jensen work for?
Scott Jensen works for Triathlon Battery Solutions, Inc. | A Sunlight Group Company
What is Scott Jensen's role at Triathlon Battery Solutions, Inc. | A Sunlight Group Company?
Scott Jensen is Director - Aftersales Service & Customer Experience
What industry does Scott Jensen work in?
Scott Jensen works in the Truck Transportation industry.
Scott Jensen Email Addresses
Scott Jensen Phone Numbers
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