Savana Collins
Director of Call Center Operations at EqualizeRCM | United States
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Savana Collins serves as the Patient Access Manager at Appalachian Regional Healthcare (ARH), where she leverages over 11 years of experience in the healthcare sector to enhance patient access operations. In her current role, Savana supervises and directs a dedicated team of patient access representatives, ensuring that they are well-trained and equipped to deliver exceptional service. Her leadership is pivotal in managing critical functions such as patient registration, appointment scheduling, insurance verification, eligibility checks, pre-authorization processes, and providing accurate out-of-pocket cost estimates.
Savana’s expertise in budget management and SaaS-based CRM systems allows her to implement efficient workflows that not only streamline operations but also enhance the patient experience. She is committed to maintaining compliance with healthcare regulations and insurance requirements, ensuring that all processes adhere to privacy standards and facility policies. Her strategic planning abilities enable her to identify areas for business process improvement, driving performance management initiatives that elevate the quality of service provided to patients.
Passionate about problem-solving, Savana is focused on delivering innovative solutions that address the evolving needs of both patients and healthcare providers. Her customer-focused approach fosters a culture of excellence within her team, ultimately contributing to ARH’s mission of providing high-quality healthcare services to the community. Through her leadership, Savana Collins exemplifies the integration of operational efficiency and compassionate care in the healthcare industry.
Director of Call Center Operations at EqualizeRCM in January 2024 to Present
Director - Revenue Cycle Management at EqualizeRCM in September 2024 to Present
Patient Access Manager at Appalachian Regional Healthcare (ARH) in October 2023 to June 2024
Sr. Client Services Manager at CareXM in February 2012 to September 2023
Director of Operations at TeleMed in February 2017 to April 2020
Director of Training at TeleMed in February 2015 to January 2017
Senior Project Manager at TeleMed in January 2012 to January 2015
Customer Service Manager at Sykes Enterprises in January 2010 to January 2012
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Client Services
Budget Management
Business Process Improvement
Problem Solving
Customer Focused
Strategic Planning
Performance Management
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Discover more about EqualizeRCMWhat is Savana Collins email address?
Email Savana Collins at [email protected]. This email is the most updated Savana Collins email found in 2026.
How to contact Savana Collins?
To contact Savana Collins send an email to [email protected]. (updated on October 30, 2024)
What company does Savana Collins work for?
Savana Collins works for EqualizeRCM
What is Savana Collins's role at EqualizeRCM?
Savana Collins is Director of Call Center Operations
What is Savana Collins's Phone Number?
Savana Collins's phone (***) ***-*407
What industry does Savana Collins work in?
Savana Collins works in the Hospitals And Health Care industry.
Savana Collins Email Addresses
Savana Collins Phone Numbers
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