Sarah Stern
Senior Program Manager, Student Systems at Bezos Academy | New York City Metropolitan Area
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As the Director of Customer Success & Partnerships at Kira Learning, Sarah Stern leverages her extensive experience in the EdTech sector to drive exceptional outcomes for both the company and its clients. With a proven track record of building and managing high-performing customer success teams, Sarah has consistently demonstrated her ability to foster strong relationships with diverse stakeholders, including educational institutions and district administrators. Her strategic leadership has been instrumental in achieving remarkable metrics, such as maintaining a 98% Net Revenue Retention rate for three consecutive years during her tenure at Schoolrunner.
At Kira Learning, Sarah is currently focused on enhancing the customer journey through the development of a comprehensive customer success playbook. This initiative not only streamlines post-sale activities—from implementation to renewal—but also incorporates the latest CRM technologies to improve data management and customer relationship management. By setting clear Objectives and Key Results (OKRs), she ensures accountability within her team, driving performance and aligning customer success efforts with the company’s broader business development goals.
Sarah’s expertise in cross-team collaboration and staff development has been pivotal in scaling Kira Learning’s impact in the educational landscape. Her thoughtful approach to leadership and her commitment to continuous improvement empower her team to deliver exceptional service, ultimately enhancing the learning experiences of students and educators alike. With her background in product development and public speaking, Sarah is well-equipped to advocate for innovative solutions that meet the evolving needs of the education sector, positioning Kira Learning as a leader in the EdTech space.
Senior Program Manager, Student Systems at Bezos Academy in October 2024 to Present
Director of Customer Success & Partnerships at Kira Learning in June 2023 to September 2024
Director of Customer Success at Kira Learning in May 2023 to June 2023
Director of Customer Education at SchoolMint in October 2021 to April 2023
Director of Customer Success at Schoolrunner in August 2016 to October 2021
Customer Success Manager at Schoolrunner in June 2016 to August 2016
Data Manager at Crescent City Schools in March 2012 to June 2016
Director of Data and Assessment at Sojourner Truth Academy in June 2011 to March 2012
Secondary English Teacher at Sojourner Truth Academy in August 2009 to June 2011
Secondary English Teacher at Teach For America in August 2007 to July 2009
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Program Implementation
Startups
Operational Planning
Business Development
Customer Relationship Management (CRM)
Management
Software as a Service (SaaS)
Strategic Planning
Data Management
Product Development
Customer Success
Leadership
Training & Development
Professional Services
Cross-team Collaboration
Change Management
Curriculum Development
Project Management
Team Management
Business Strategy
Community Outreach
Staff Development
Educational Leadership
Teaching
Public Speaking
Team Leadership
Customer Service Management
Diversity & Inclusion
Personal Branding
Professional Communication
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Discover more about Bezos AcademyWhat is Sarah Stern email address?
Email Sarah Stern at [email protected]. This email is the most updated Sarah Stern email found in 2026.
How to contact Sarah Stern?
To contact Sarah Stern send an email to [email protected]. (updated on September 13, 2024)
What company does Sarah Stern work for?
Sarah Stern works for Bezos Academy
What is Sarah Stern's role at Bezos Academy?
Sarah Stern is Senior Program Manager, Student Systems
What is Sarah Stern's Phone Number?
Sarah Stern's phone (212) ***-*246
What industry does Sarah Stern work in?
Sarah Stern works in the Software Development industry.
Sarah Stern Email Addresses
Sarah Stern Phone Numbers
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