Sarah Rugnath
Director of Customer Experience at Percepta | Enmore, New South Wales, Australia
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Director of Customer Experience at Percepta, Sarah Rugnath plays a pivotal role in shaping and enhancing customer interactions for Ford and its partners on a global scale. With her extensive background as a Customer Solutions Architect, Sarah leverages her expertise in Service Delivery and Business Transformation to drive strategic initiatives that elevate customer satisfaction and loyalty. Her hands-on leadership style fosters a culture of innovation and continuous improvement, enabling her team to implement effective outsourcing management strategies that streamline operations and enhance service delivery.
Currently, Sarah is spearheading several key projects aimed at optimizing customer engagement through advanced Customer Relationship Management (CRM) systems and business process improvements. By integrating cutting-edge technologies and data analytics, she ensures that customer feedback is not only heard but acted upon, leading to actionable insights that inform business strategy. Her commitment to strategic planning and transition management has been instrumental in aligning cross-functional teams to deliver seamless customer experiences across various touchpoints.
Sarah’s dedication to excellence is reflected in her ability to manage complex call center operations while maintaining a focus on quality and efficiency. Her expertise in telecommunications and outsourcing management positions her as a thought leader in the industry, driving initiatives that not only meet but exceed customer expectations. As she continues to navigate the evolving landscape of customer experience, Sarah remains highly dedicated to fostering relationships that enhance brand loyalty and drive business success for Ford and its partners.
Director of Customer Experience at Percepta in January 2022 to Present
Director Digital Partnering at TTEC in August 2019 to January 2022
Director at TTEC in August 2017 to January 2022
Director at TTEC in August 2017 to January 2022
Director Digital Sales at TTEC in May 2003 to January 2022
Customer Experience Solutions Architect at TTEC in February 2013 to August 2017
Project Director at Westpac in September 2011 to February 2013
Project Manager at Westpac in February 2010 to August 2011
Senior Project Manager at TTEC in May 2003 to January 2010
Project Manager at 7C Ltd in May 2001 to September 2002
Head of HR Practice at 7C Ltd in September 1998 to December 2000
See more
See less
Strategic Planning
Client Relations
Business Strategy
Business Development
Automotive
Project Management
Stakeholder Management
Offshoring
Outsourcing
Transformational Outsourcing
Contact Centers
Hands-on leader
Vendor Relationships
Project Delivery
Outsourcing Management
BPO
Business Process Improvement
Business Transformation
CRM
Call Centers
Change Management
Customer Experience
Enterprise Software
Highly Dedicated
Leadership
Long-term Customer Relationships
Management
PMO
Project Portfolio Management
Service Delivery
Team Management
Telecommunications
Transition Management
Vendor Management
Vendor Relationship Management
Workforce Management
See more
See less
Discover more about PerceptaWhat is Sarah Rugnath email address?
Email Sarah Rugnath at [email protected] and [email protected]. This email is the most updated Sarah Rugnath email found in 2026.
How to contact Sarah Rugnath?
To contact Sarah Rugnath send an email to [email protected] or [email protected].
What company does Sarah Rugnath work for?
Sarah Rugnath works for Percepta
What is Sarah Rugnath's role at Percepta?
Sarah Rugnath is Director of Customer Experience
What is Sarah Rugnath's Phone Number?
Sarah Rugnath's phone +44 ** **** *746
What industry does Sarah Rugnath work in?
Sarah Rugnath works in the Outsourcing And Offshoring Consulting industry.
Sarah Rugnath Email Addresses
Sarah Rugnath Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Sarah Rugnath
Director at Florida Department Education
District Manager at Steve Madden
Senior Manager at Controlcase
Director of Sourcing and Product Development at Gold Medal International
Manager, Program Performance at Outcomes™
Executive Vice President | Real Estate & Hospitality at Marsh McLennan Agency
Assistant Coach - Alexandria Dive Club at USA Diving
Director of Lifestyle at Turnberry Ocean Club Residences
Author & Publishing Coach at Okonkwo Press, LLC
Director of Inside Sales at MetTel
Credit Manager at eCapital Corp.
YILDIRIM DIS TICARET.CO. at Bağımsız çalışan
Video Producer at Boston Celtics
Managing Director at Secretariat
E-commerce Associate Manager at Forever 21
Vice President of Business Development at Boulder Idea Group
Human Resources Manager at Federal Government
Senior Display Exploration Engineer at Apple
Manager, Design & Development at Array Marketing
Manager of Nursing Services - Emergency at Quorum Health
Senior Finance and Business Intelligence Manager at CB
Account Manager at Chester
Talent Acquisition Lead at SpanIdea Systems
Show more
Show less