Sarah Ponder
Founder & Consultant at Cupola CX | United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Founder and Consultant at Cupola CX, Sarah Ponder brings over two decades of extensive experience in customer experience (CX) consulting and executive leadership across diverse industries. Her passion for fostering emotional connections between brands and their customers drives her mission to create a robust CX culture that not only enhances customer satisfaction but also boosts employee engagement and secures leadership buy-in. At Cupola CX, Sarah leads a dedicated team that collaborates with organizations to conduct comprehensive assessments of their existing CX programs through a customized six-prong audit. This meticulous approach identifies strengths and uncovers opportunities for improvement, allowing clients to strategically enhance their customer interactions.
Sarah's expertise spans various sectors, including healthcare, where she navigates complex regulatory requirements while ensuring that patient experiences are prioritized. Her skills in public speaking and training & development enable her to effectively communicate the importance of a strong CX strategy to stakeholders at all levels. By leveraging data analysis and collaborative problem-solving techniques, Sarah empowers organizations to implement performance improvement initiatives that drive brand loyalty and retention. Her commitment to excellence in customer service is evident in every project, as she guides clients in crafting memorable experiences that resonate emotionally with their customers. Through Cupola CX, Sarah Ponder continues to shape the future of customer experience, helping businesses thrive in an increasingly competitive landscape.
Founder & Consultant at Cupola CX in July 2023 to Present
Vice President, Advisory Services at Walker Information in June 2021 to June 2023
Vice President, Client Success at Aunalytics in April 2020 to June 2021
Director, Client Advisory Services at Aunalytics in September 2019 to April 2020
Director, Client Success & Solutions at SEMMA Health in October 2017 to September 2019
Senior Product Manager at Press Ganey in July 2014 to August 2017
Patient Experience Advisor at Press Ganey in July 2006 to July 2014
Community Relations Manager at Madison Center, Inc. in September 2004 to July 2006
Compounding Pharmacy Technician at MAR-MAIN PHARMACY in August 1998 to June 2004
See more
See less
Product Management
Public Speaking
Training
Project Management
Client Relations
Healthcare
Hospitals
Performance Improvement
Training & Development
Marketing
Nonprofit Organizations
Healthcare Consulting
Healthcare Industry
Consulting
Regulatory Requirements
New Product Implementations
Analytics
Collaborative Problem Solving
Process Improvement Projects
Customer Service
Strategic Communications
Cross-functional Team Leadership
Data Analysis
Advisory Boards
Time Management
Problem Solving
Team Leadership
Client Services
See more
See less
What is Sarah Ponder email address?
Email Sarah Ponder at [email protected]. This email is the most updated Sarah Ponder email found in 2026.
What is Sarah Ponder phone number?
Sarah Ponder phone number is +15745326485 and +15123065120.
How to contact Sarah Ponder?
To contact Sarah Ponder send an email to [email protected]. If you want to call Sarah Ponder try calling on +15745326485 and +15123065120. (updated on October 30, 2024)
What company does Sarah Ponder work for?
Sarah Ponder works for Cupola CX
What is Sarah Ponder's role at Cupola CX?
Sarah Ponder is Founder & Consultant
What industry does Sarah Ponder work in?
Sarah Ponder works in the It Services And It Consulting industry.
Sarah Ponder Email Addresses
Sarah Ponder Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Sarah Ponder
Branch Manager at Coldwell Banker Realty
Technical Director at Cohesity
President at Airpark Motor Vehicle Services
Customer Care Coordinator at Fossil Group, Inc.
Lead Economist at Inter-American Development Bank
Community Sales Manager at Dan Ryan Builders
Sr. Manager Strategic Programs at Capital One
Transport Operations Specialist at Cainiao Network
Logistics Operation Planner at BlueGrace Logistics
Operations Manager II at Amazon
SAP Finance Functional Analyst (S/4HANA - FICO) at delaware North America
Assistant Operations Manager at UBS
Chairman at West End Real Estate Managemant LLC
General Manager at 7-Eleven
Career Counselor/Manager at Hillsborough Community College
Herdsman at Esperanza Dairy
Director, Executive Compensation Consulting at CBIZ Talent & Compensation Solutions
Senior Enterprise Account Executive at Sprinklr
Program Manager at Allegis Global Solutions
Senior Data Scientist at Ironside
Show more
Show less