Sandi Scullen
Managing Principal and Advisor at CX Advisory Board | New York, New York, United States
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Sandi Scullen serves as the Managing Principal and Advisor at the CX Advisory Board, where she leverages her extensive expertise in customer experience to empower organizations to thrive in an increasingly competitive landscape. With a career dedicated to fostering customer-centric cultures, Sandi collaborates closely with C-level executives to reimagine and enhance the customer journey. Her strategic approach focuses on building robust relationships and developing innovative products and services that not only meet but exceed customer expectations.
At the CX Advisory Board, Sandi leads key projects that include comprehensive Customer Experience Assessments and the implementation of Customer Success Frameworks. Her ability to derive actionable insights from customer data allows organizations to make informed decisions that drive customer retention and loyalty. Sandi is particularly adept at service design and delivery, ensuring that every touchpoint in the customer journey is optimized for maximum impact.
Her passion for team leadership and business development is evident in her commitment to empowering teams to achieve their full potential. By fostering a culture of collaboration and continuous improvement, Sandi helps organizations build agile frameworks that adapt to evolving market demands. With a strong background in CRM and SaaS, she is well-equipped to guide businesses in leveraging technology to enhance customer relationships and streamline processes. Sandi's forward-thinking mindset and results-oriented execution make her a valuable partner for any organization looking to create exceptional customer experiences that drive sustainable growth.
Managing Principal and Advisor at CX Advisory Board in January 2015 to Present
Client Vice President, Customer Success at Salesforce in January 2016 to January 2022
Vice President & General Manager, Enterprise Solutions Eastern Region at Unisys in January 2013 to January 2015
Executive Director & General Manager, Enterprise Services Communications, Media, Entertainment at HP in January 2008 to January 2013
Executive Director, Financial Services Industry Group, Strategic Account Executive at Electronic Data Systems in January 2005 to January 2008
Senior Director, Infrastructure Portfolio Management, Managed Services at Electronic Data Systems in January 2000 to January 2005
Director, Global Service Delivery at Electronic Data Systems in January 1993 to January 1999
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Working with Investors
Service Transformation
Sales Management
Service Design
Communication
Artificial Intelligence (AI)
Sales Growth
Experience Design
Sales Transformation
P&L Management
Team Leadership
Customer Service
Customer Retention
Product Management
Revenue & Profit Growth
Portfolio Management
Global Systems Integrator
Business Outcomes
Professional Services
Customer Experience
Customer Success
Sales
Account Management
Business Development
Analytical Skills
Team Performance
Customer Loyalty
Client Accounts
Strategy
Go-to-market Strategy
CRM
IT Strategy
IT Transformation
Program Management
Solution Selling
Outsourcing
IT Service Management
Managed Services
Cloud Computing
Data Center
Management
Vendor Management
Process Improvement
Consulting
Business Process
SaaS
Business Alliances
Enterprise Software
Cross-functional Team Leadership
Leadership
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Digital Transformation
CRM Program Management
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What is Sandi Scullen email address?
Email Sandi Scullen at [email protected] and [email protected]. This email is the most updated Sandi Scullen email found in 2026.
What is Sandi Scullen phone number?
Sandi Scullen phone number is +16462599966.
How to contact Sandi Scullen?
To contact Sandi Scullen send an email to [email protected] or [email protected]. If you want to call Sandi Scullen try calling on +16462599966. (updated on October 29, 2024)
What company does Sandi Scullen work for?
Sandi Scullen works for CX Advisory Board
What is Sandi Scullen's role at CX Advisory Board?
Sandi Scullen is Managing Principal and Advisor
What industry does Sandi Scullen work in?
Sandi Scullen works in the It Services And It Consulting industry.
Sandi Scullen Email Addresses
Sandi Scullen Phone Numbers
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