Sameer Patkar
Group Vice President Global Customer Support at Oracle | Belmont, California, United States
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Sameer Patkar serves as the Vice President of Global Customer Support at Oracle, where he spearheads a comprehensive array of global functions and strategic initiatives designed to enhance customer satisfaction and operational efficiency. With a diverse team of 450 professionals under his leadership, Sameer oversees critical areas such as global support call centers, support acquisition integration, and service and diagnostic engineering. His expertise in enterprise software and customer-focused service is pivotal in driving Oracle's commitment to delivering exceptional support experiences.
In his role, Sameer is at the forefront of innovative projects that leverage AI and service automation to streamline processes and improve response times. By integrating cutting-edge technologies into customer support operations, he is not only enhancing service delivery but also setting new benchmarks for industry standards. His proficiency in ITIL and Agile methodologies allows him to implement best practices that optimize workflows and ensure seamless integration across various support functions.
Moreover, Sameer plays a crucial role in ensuring compliance with information security and privacy regulations, which is increasingly important in today’s digital landscape. His responsibilities extend to business continuity planning, finance operations, and executive reporting, where he utilizes his strong background in data architecture and business management to provide actionable insights that drive strategic decision-making. Through his leadership, Sameer Patkar is not only transforming Oracle's customer support landscape but also reinforcing the company's position as a leader in the enterprise software industry.
Group Vice President Global Customer Support at Oracle in December 2019 to Present
Vice President Of Customer Support at Oracle in June 2016 to December 2019
VP Support Systems at Oracle in April 2010 to May 2016
VP Chief of Staff,Support Leadership Team & Global Support Programs at Oracle in August 2005 to March 2010
Various Roles at Oracle in January 1992 to January 2005
System Analyst at Tata Consultancy services in January 1987 to January 1991
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Strategic Leadership
Data Architecture
Emerging Trends
Global Customer Service
Customer-Focused Service
Customer Experience
Scrum
Agile Testing
Business Process Design
Business Management
Global Delivery
Communication
Enterprise Software
Cloud Computing
SaaS
Enterprise Architecture
Oracle
Program Management
ITIL
Solution Architecture
Product Management
SOA
Agile Methodologies
Pre-sales
Business Intelligence
Oracle Applications
IT Strategy
Professional Services
Software Development
Big Data
Leadership
Software Project Management
Integration
Technical Support
Operations Management
Business Process Improvement
SDLC
ERP
Software as a Service (SaaS)
Management
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Discover more about OracleWhat is Sameer Patkar email address?
Email Sameer Patkar at [email protected] and [email protected]. This email is the most updated Sameer Patkar email found in 2026.
What is Sameer Patkar phone number?
Sameer Patkar phone number is +15103640317 and +16505061373.
How to contact Sameer Patkar?
To contact Sameer Patkar send an email to [email protected] or [email protected]. If you want to call Sameer Patkar try calling on +15103640317 and +16505061373. (updated on October 29, 2024)
What company does Sameer Patkar work for?
Sameer Patkar works for Oracle
What is Sameer Patkar's role at Oracle?
Sameer Patkar is Group Vice President Global Customer Support
What industry does Sameer Patkar work in?
Sameer Patkar works in the Software Development industry.
Sameer Patkar Email Addresses
Sameer Patkar Phone Numbers
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