Sam Woo
Manager Network Engineering at Spectrum | Los Angeles Metropolitan Area
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As the Manager of Managed Voice Trunking Restoration at Spectrum, Sam Woo leverages over 15 years of extensive experience in the IT sector, spanning diverse industries such as aerospace, government, cellular, broadband/cable, financial services, and retail. In his current role, Sam is responsible for overseeing Tier 2 break/fix operations for Spectrum Enterprise's managed services voice trunking customers, ensuring that technical resources are equipped with the necessary tools and processes to deliver seamless service. His expertise in network infrastructure and cloud computing is pivotal in driving the restoration of voice services, which is critical for maintaining customer satisfaction and operational efficiency.
Sam's leadership is instrumental in onboarding new business clients and expanding existing solutions, enabling organizations to optimize their communication capabilities. He is adept at managing complex technical challenges, utilizing his skills in network administration and SQL to troubleshoot and resolve issues swiftly. His commitment to customer service and support is evident in his proactive approach to problem-solving, ensuring that clients receive timely and effective solutions.
In addition to his technical acumen, Sam is a strong communicator, fostering collaboration among cross-functional teams to enhance service delivery. His knowledge of the software development life cycle (SDLC) further enriches his ability to implement robust processes that streamline operations. As he continues to navigate the evolving landscape of managed voice services, Sam remains dedicated to driving innovation and excellence within Spectrum, positioning the company as a leader in the telecommunications industry.
Manager Network Engineering at Spectrum in January 2021 to Present
Information Technology Infrastructure Operations at Superior Grocers in February 2018 to December 2020
Network Operations Manager at Dermalogica in June 2016 to April 2017
IT Director at Cardenas Markets Inc in December 2013 to May 2016
IT Infrastructure Senior Manager at Forever 21 in December 2011 to December 2013
Director, Technical Services at Hot Topic in April 2008 to December 2011
IT Network & Operations Manager at Sport Chalet in July 2005 to April 2008
IT Network Director at Aames in July 2003 to July 2005
IT Network & Operations Manager at AT&T Wireless (Formally L.A. Cellular in September 1995 to July 2003
IT Network Supervisor at Rockwell International in September 1987 to September 1995
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Identity and Access Management (IAM)
Microsoft 365
Data Security
Remote Access
Cisco Routers
Timelines
Communication
Computer Science
People Development
Service-Level Agreements (SLA)
Voice over IP (VoIP)
Network Infrastructure
Data Center Infrastructure
Information Security Awareness
IT Infrastructure Operations
IT Infrastructure Management
Change Management
Customer Satisfaction
IT Management
Networking
Management
Project Management
Disaster Recovery
Vendor Management
IT Operations
Strategy
Cloud Computing
Security
Integration
Troubleshooting
Information Technology
Virtualization
Retail
Infrastructure
Analysis
System Administration
SDLC
ITIL
Network Security
Business Intelligence
IT Strategy
Network Administration
SAN
VMware
Active Directory
Windows Server
Microsoft SQL Server
Microsoft Exchange
SQL
Leadership
Cross-functional Team Leadership
Team Leadership
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Discover more about SpectrumWhat is Sam Woo email address?
Email Sam Woo at [email protected] and [email protected]. This email is the most updated Sam Woo's email found in 2026.
How to contact Sam Woo?
To contact Sam Woo send an email to [email protected] or [email protected].
What company does Sam Woo work for?
Sam Woo works for Spectrum
What is Sam Woo's role at Spectrum?
Sam Woo is Manager Network Engineering
What is Sam Woo's Phone Number?
Sam Woo's phone (**) *** *** 224
What industry does Sam Woo work in?
Sam Woo works in the Telecommunications industry.
Sam Woo Email Addresses
Sam Woo Phone Numbers
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