Sam Glanville
Global Head - Preferred Success Scale at SAP | Ireland
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Sam Glanville currently serves as the Global Head of Preferred Success Scale at SAP, where he leverages his extensive experience in program management and customer success to drive transformative initiatives across the organization. In this pivotal role, Sam is responsible for the creation and development of a comprehensive global Customer Success delivery model and governance process, ensuring that SAP's clients receive unparalleled support and guidance throughout their journey. His expertise in global program development allows him to effectively manage a diverse Global Account Management team, fostering an environment of collaboration and high performance.
Sam’s leadership is characterized by his commitment to coaching and mentoring team members, empowering them to excel in their roles while maintaining a strong focus on customer satisfaction. He actively engages with cross-functional resources, both internally and within customer organizations, to facilitate seamless communication and problem-solving. As an escalation point for critical issues, Sam advocates for the needs of his global team, ensuring that challenges are addressed promptly and effectively.
With a robust skill set that includes business analysis, project management, and technical support, Sam is adept at navigating the complexities of the computer software industry. His proficiency in sales operations and account management further enhances his ability to drive customer success and deliver value. Through his strategic vision and hands-on approach, Sam Glanville is not only shaping the future of customer engagement at SAP but also setting a benchmark for excellence in the industry.
Global Head - Preferred Success Scale at SAP in December 2017 to Present
Global Vice President - Preferred Success Scale at SAP in July 2024 to Present
Customer Success Manager at SAP in June 2015 to November 2017
Team Leader at ZeniMax Online Studios in March 2014 to September 2014
Team Leader at ION in June 2011 to March 2014
Sales and Marketing Director at Combine Business Solutions in January 2008 to June 2011
Manager at Cash & Carry Kitchens in May 2005 to November 2007
Assistant Manager at Golden Discs in November 1999 to April 2005
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Innovation Management
Coaching
Business Relationship Management
Business Analysis
Account Management
Team Leadership
Sales Process
Team Management
Order Management
New Business Development
Project Management
Databases
Sales
Telecommunications
Customer Service
Mobile Devices
Process Improvement
Sales Operations
Technical Support
Troubleshooting
Management
Leadership
Customer Support
Customer Experience
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Discover more about SAPWhat is Sam Glanville email address?
Email Sam Glanville at [email protected]. This email is the most updated Sam Glanville email found in 2026.
How to contact Sam Glanville?
To contact Sam Glanville send an email to [email protected]. (updated on September 13, 2024)
What company does Sam Glanville work for?
Sam Glanville works for SAP
What is Sam Glanville's role at SAP?
Sam Glanville is Global Head - Preferred Success Scale
What is Sam Glanville's Phone Number?
Sam Glanville's phone (**) *** *** 425
What industry does Sam Glanville work in?
Sam Glanville works in the Software Development industry.
Sam Glanville Email Addresses
Sam Glanville Phone Numbers
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