Sam Best
Senior Director of Customer Success & Existing Business Sales at airSlate | Austin, Texas, United States
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As the Senior Director of Customer Success at airSlate, Sam Best plays a pivotal role in driving revenue growth and enhancing customer relationships through a strategic focus on existing business sales. With a deep understanding of the SaaS landscape, Sam is adept at increasing Lifetime Value (LTV) and Net Revenue Retention (NRR) by leading a high-performing team dedicated to Customer Success, Implementation, and Account Management. His expertise lies in transforming the customer success motion from a Product-Led Growth (PLG) approach to a more robust Enterprise account management strategy. This shift not only aims to boost NRR but also to cultivate a culture of collaboration and accountability within the team.
Sam's leadership is characterized by his commitment to empowering others, fostering an environment where innovative strategies can flourish. He is passionate about developing tailored solutions that resonate with clients, ensuring they realize the full potential of airSlate’s offerings. By implementing effective change management practices, Sam has successfully navigated the complexities of evolving customer needs, resulting in increased Annual Recurring Revenue (ARR) and improved logo retention rates. His skills in sales effectiveness, customer experience, and sales leadership are instrumental in driving the organization’s growth trajectory.
In addition to his operational responsibilities, Sam is a strong advocate for continuous learning and development, believing that a well-equipped team is essential for achieving ambitious revenue targets. His ability to connect with clients and understand their unique challenges positions him as a trusted advisor, ultimately leading to long-term partnerships that benefit both airSlate and its customers.
Senior Director of Customer Success & Existing Business Sales at airSlate in August 2023 to Present
US Country Director at GoStudent in January 2022 to March 2023
Manager, Channel Sales at Dialpad in March 2021 to January 2022
Manager, Partner Development at Dialpad in August 2020 to March 2021
Manager, Business Development at Dialpad in February 2020 to August 2020
Manager, Sales Enablement at Dialpad in February 2019 to February 2020
Account Executive at Qualia in April 2018 to March 2019
Head Of Sales at Towny in February 2017 to April 2018
Inside Sales- Strategic Accounts at Cloudera in July 2016 to February 2017
Account Executive at MINDBODY, Inc. in July 2015 to June 2016
Certified Sales Coach, Consultant, & Trainer at Southwestern Consulting in May 2014 to May 2015
Field Sales Manager at Southwestern Advantage in May 2009 to January 2014
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Sales Execution
Managing Managers
Development Management
Talent Management
Program Management
Sales Effectiveness
Strategic Thinking
Customer Experience
Software as a Service (SaaS)
Operations
Data Monitoring
Problem Solving
Creative Problem Solving
Business Analytics
Customer Satisfaction
Communication
Sales Enablement Software
Sales Leadership
Enablement
Coaching & Mentoring
Executive Visibility
Sales Enablement
Highspot
Business Requirements
Outside Sales
Organizational Development
Strategy
Team Leadership
Business Development
Strategic Planning
Sales
Training
Recruiting
Leadership
Time Management
Leadership Development
Coaching
Direct Sales
Selling
Cold Calling
Sales Presentations
International Development
Interviews
Public Speaking
Sales Process
Marketing
Social Media Marketing
Sales Management
Management
Entrepreneurship
Customer Service
Social Networking
Consulting
Account Management
Social Media
Sales Management Consulting
Selling Skills
Lead Generation
Interviewing
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Discover more about airSlateWhat is Sam Best email address?
Email Sam Best at [email protected]. This email is the most updated Sam Best email found in 2026.
What is Sam Best phone number?
Sam Best phone number is +19182840858.
How to contact Sam Best?
To contact Sam Best send an email to [email protected]. If you want to call Sam Best try calling on +19182840858. (updated on November 04, 2024)
What company does Sam Best work for?
Sam Best works for airSlate
What is Sam Best's role at airSlate?
Sam Best is Senior Director of Customer Success & Existing Business Sales
What industry does Sam Best work in?
Sam Best works in the Software Development industry.
Sam Best Email Addresses
Sam Best Phone Numbers
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