Sam Barbouche
Strategic Customer Engagement Director | SAP Global Customer Evolution team at SAP | Dubai, United Arab Emirates
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Sam Barbouche serves as the Strategic Customer Engagement Director within the SAP Global Customer Evolution team, where he leverages his extensive international experience to drive customer success strategies in the cloud computing landscape. With a strong foundation in Strategic Account Management and Sales, Sam has honed his expertise in fostering robust customer relationships across various organizational levels, including C-suite executives. His customer-centric approach is pivotal in enhancing revenue retention for Cloud subscription software, ensuring that clients derive maximum value from their investments.
In his current role, Sam is deeply engaged in structuring strategic deals across the EMEA South region, where he plays a critical role in negotiations that prioritize commercial flexibility for SAP’s largest Cloud and On-Premise transactions. His collaborative efforts with SAP’s Board offices, Sales teams, CFO, legal, and revenue recognition teams ensure that the company not only meets but exceeds customer expectations. By providing strategic guidance and execution support, Sam is instrumental in navigating complex contract restructures and optimizing customer engagement initiatives.
Sam's skill set encompasses a diverse range of competencies, including customer management, negotiation, and contract management, all of which are essential for driving successful outcomes in the fast-paced SaaS environment. His ability to forecast customer needs and align SAP’s offerings with those requirements positions him as a key player in the company's mission to enhance customer satisfaction and loyalty in an increasingly competitive market. Through his leadership, Sam continues to influence the evolution of customer success strategies, making a significant impact on SAP’s growth trajectory in the cloud sector.
Strategic Customer Engagement Director | SAP Global Customer Evolution team at SAP in May 2021 to Present
Director, Customer Engagement, SAP Ariba at SAP Ariba in April 2019 to May 2021
Senior Manager, SAP Ariba Customer Organisation at SAP Ariba in March 2016 to April 2019
Manager, Cloud Customer Engagement at Ariba, an SAP company in April 2014 to March 2016
Customer Engagement Manager at Ariba, an SAP company in November 2011 to April 2014
Manager, Customer Success at Ariba, an SAP company in May 2007 to June 2012
Delivery Manager / Team Lead at Ariba, an SAP company in January 2006 to May 2007
European Commodity Manager at Bertelsmann, Paris in January 2001 to January 2003
Business Development & Purchasing Manager at Datart International in January 1996 to January 2001
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Customer Management
Customer Engagement
Software Solution Sales
Contract Negotiation
Purchasing
Spend Management
E-procurement
Strategic Sourcing
Negotiation
Supply Chain Management
Management
Contract Management
Procurement
Business Development
Ariba
Leadership
Sourcing
Forecasting
SaaS
Software as a Service (SaaS)
Cloud Computing
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Discover more about SAPWhat is Sam Barbouche email address?
Email Sam Barbouche at [email protected]. This email is the most updated Sam Barbouche email found in 2026.
How to contact Sam Barbouche?
To contact Sam Barbouche send an email to [email protected]. (updated on October 30, 2024)
What company does Sam Barbouche work for?
Sam Barbouche works for SAP
What is Sam Barbouche's role at SAP?
Sam Barbouche is Strategic Customer Engagement Director | SAP Global Customer Evolution team
What is Sam Barbouche's Phone Number?
Sam Barbouche's phone (**) *** *** 681
What industry does Sam Barbouche work in?
Sam Barbouche works in the Software Development industry.
Sam Barbouche Email Addresses
Sam Barbouche Phone Numbers
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