Ryan Brodie
VP, Professional Services at Fiix Software | Toronto, Ontario, Canada
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As the Vice President of Professional Services at Fiix Software, Ryan Brodie plays a pivotal role in driving customer success and ensuring that clients can fully leverage the capabilities of the company’s industry-leading SaaS solutions. With a strong focus on Solution Engineering, Service Delivery, Custom Integrations, Value Engineering, and Technical Support, Ryan is dedicated to creating a seamless experience for customers from the pre-sales phase through to implementation and ongoing support. His expertise in project management and process improvement allows him to streamline operations, reducing the time and effort required for presales and implementation while maximizing customer satisfaction and Net Promoter Score (NPS).
Ryan’s commitment to fostering long-term, profitable relationships is evident in his strategic approach to customer engagement. He believes that by driving software usage and delivering tailored solutions, he can help clients unlock the full potential of their investments in Fiix Software. His proficiency in Agile methodologies and the Software Development Life Cycle (SDLC) ensures that projects are executed efficiently and effectively, aligning with customer requirements and business goals.
Colleagues describe Ryan as an energetic and accountable leader who inspires his team to excel in a high-growth environment. His ability to gather requirements and translate them into actionable plans has been instrumental in the success of key projects that enhance customer experience and drive software adoption. With a strong foundation in Enterprise Software and Customer Relationship Management (CRM), Ryan is well-equipped to navigate the complexities of the SaaS landscape, making him an invaluable asset to Fiix Software and its clients.
VP, Professional Services at Fiix Software in March 2021 to Present
Senior Director, Professional Services at Fiix Software in March 2020 to March 2021
VP, Operations at Kooltra in July 2019 to March 2020
Senior Director, Customer Success at Kooltra in January 2019 to July 2019
Director, Professional Services at Resolver Inc in September 2015 to December 2018
Director, Professional Services at Intelex Technologies Inc. in July 2013 to September 2015
Director, Professional Services at Intelex Technologies Inc. in February 2013 to July 2013
Consulting Manager at Intelex Technologies Inc. in July 2012 to February 2013
Consulting Team Lead at Intelex Technologies Inc. in December 2011 to July 2012
Project Consultant at Intelex Technologies Inc. in April 2010 to December 2011
Project Manager at Marketlink Solutions in May 2007 to April 2010
Process Coordinator (contract) at CIBC in May 2005 to August 2005
Project Coordinator (contract) at Hydro One in January 2005 to April 2005
Business Analyst (contract) at Toyota Canada Inc. in May 2004 to August 2004
Business Analyst (contract) at CIBC in September 2003 to December 2003
Business Analyst (contract) at Toronto Stock Exchange in May 2003 to August 2003
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Management
Team Leadership
Professional Services
Project Management
Business Analysis
Process Improvement
SDLC
Consulting
CRM
Change Management
Requirements Gathering
Requirements Analysis
Business Intelligence
Agile Methodologies
Software Implementation
Software Documentation
Customer Relationship Management (CRM)
Enterprise Software
SaaS
Team Management
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Discover more about Fiix SoftwareWhat is Ryan Brodie email address?
Email Ryan Brodie at [email protected]. This email is the most updated Ryan Brodie email found in 2026.
How to contact Ryan Brodie?
To contact Ryan Brodie send an email to [email protected].
What company does Ryan Brodie work for?
Ryan Brodie works for Fiix Software
What is Ryan Brodie's role at Fiix Software?
Ryan Brodie is VP, Professional Services
What is Ryan Brodie's Phone Number?
Ryan Brodie's phone (416) ***-*120
Ryan Brodie Email Addresses
Ryan Brodie Phone Numbers
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