Ryan Bird
Business Owner (Passive Company) at Professional Tech Gurus | Detroit Metropolitan Area
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Ryan Bird is a seasoned Business Owner at Professional Tech Gurus, where he leverages over 17 years of extensive experience in the IT sector to drive innovation and operational excellence. His passion for technology is evident in his commitment to providing exceptional commercial and residential IT services, including computer troubleshooting, networking solutions, home theater setups, TV mounting, and security camera installations. Under his leadership, the company has successfully implemented key projects that not only enhance customer satisfaction but also foster employee engagement and retention.
Ryan's expertise in team building and organizational culture plays a pivotal role in cultivating a collaborative environment that empowers his team to excel. He is adept at utilizing KPI dashboards to monitor performance metrics, ensuring that both customer and employee satisfaction levels are consistently improved. His proficiency in technical support and experience with cloud contact centers, particularly with Talkdesk, enable him to streamline operations and enhance service delivery.
In addition to his technical acumen, Ryan is committed to career development within his organization, mentoring team members to reach their full potential. His strategic approach to profit and loss management has been instrumental in driving the company's growth while maintaining a strong focus on customer loyalty. As a thought leader in the IT industry, Ryan Bird continues to explore innovative solutions that bridge technology with everyday needs, making Professional Tech Gurus a trusted partner for clients seeking reliable and effective IT services.
Business Owner (Passive Company) at Professional Tech Gurus in December 2018 to Present
Sr. Help Desk Manager at Spencer Technologies in August 2024 to Present
Director of Customer Service at Whisker in May 2019 to August 2022
Director of Customer Service at Reverie in May 2015 to May 2019
VP Service & Sales Manager at Chase in May 2008 to May 2015
Investment Banker at Viscogliosi Bros., LLC in January 2007 to March 2009
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Financial Analysis
Financial Reporting
Financial Accounting
Investment Banking
Leadership
Management
Customer Service
Customer Satisfaction
Customer Experience Management
Customer Relationship Management (CRM)
Coaching & Mentoring
Account Management
Team Building
Organizational Culture
Time Management
Technical Support
Business Process Improvement
Process Improvement
Project Management
Contact Centers
Zendesk
Five9
Talkdesk Cloud Contact Center
Operations Management
Relationship Building
Strategic Planning
Leadership Development
Sales
Business Development
Finance
Sales Management
Microsoft Excel
Career Development
Organizational Development
Team Leadership
Communication
Cross-functional Team Leadership
Divisional Management
Profit & Loss Management
Department Creation
Salesforce.com Development
Salesforce Training
Salesforce.com Implementation
New Hire Training
New Business Generation
KPI Dashboards
KPI Implementation
KPI Reports
IVR
Software as a Service (SaaS)
Outside Sales
Customer Experience
Banking
Business Strategy
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Discover more about Professional Tech GurusWhat is Ryan Bird email address?
Email Ryan Bird at [email protected]. This email is the most updated Ryan Bird email found in 2026.
How to contact Ryan Bird?
To contact Ryan Bird send an email to [email protected]. (updated on November 04, 2024)
What company does Ryan Bird work for?
Ryan Bird works for Professional Tech Gurus
What is Ryan Bird's role at Professional Tech Gurus?
Ryan Bird is Business Owner (Passive Company)
What is Ryan Bird's Phone Number?
Ryan Bird's phone (**) *** *** 231
What industry does Ryan Bird work in?
Ryan Bird works in the Human Resources Services industry.
Ryan Bird Email Addresses
Ryan Bird Phone Numbers
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