Ross Perkna
Director Global IT Network Services at Crawford & Company | Peachtree Corners, Georgia, United States
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As the Director of Global IT Network Services at Crawford & Company, Ross Perkna plays a pivotal role in shaping the organization's technological landscape, particularly in the realms of network operations and strategic consultancy. With a wealth of experience in network technologies encompassing cloud, data, security, and voice, Ross is instrumental in driving innovative solutions that enhance operational efficiency and service delivery within the insurance and legal sectors. His expertise in global contract negotiation and strategic planning allows him to effectively manage and optimize carrier services and cloud infrastructure, ensuring that the company remains at the forefront of industry advancements.
Ross serves as a senior adviser to the Global CIO, providing insights that are crucial for the development and execution of network services strategies. His leadership of the Global Network Operations Center (NOC) underscores his commitment to maintaining high service-level agreements (SLAs) and ensuring seamless network performance across multiple regions. Known for his strong communication skills, Ross excels in building trusted relationships with internal stakeholders, fostering collaboration among technical teams, and motivating them to achieve ambitious project goals.
Key projects under Ross's direction include the design and implementation of SIP/BVoIP solutions, which have significantly transformed network capabilities and enhanced communication efficiency. His focus on network transformation not only aligns with Crawford & Company’s strategic objectives but also positions the organization to adapt swiftly to the ever-evolving technological landscape. With a results-driven mindset, Ross Perkna continues to deliver exceptional value, ensuring that Crawford & Company remains a leader in leveraging technology for superior service delivery.
Director Global IT Network Services at Crawford & Company in May 2021 to Present
Senior Director Global IT Network & Operations at Crawford & Company in June 2023 to Present
Senior Manager Network Services at Crawford & Company in November 2018 to May 2021
AVP Voice, WAN and Carrier Networks at QBE in December 2013 to October 2018
Telecommunications Manager at QBE North America in February 2010 to December 2013
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Escalation
Service-Level Agreements (SLA)
Service Improvement
Customer Satisfaction
Network Operations Center (NOC)
Telecommunications
Networking
Project Management
Management
WAN
Cisco Technologies
Process Improvement
IP
VoIP
Network Design
Global Network Operations
Vender Management and Cost Control.
Software Documentation
Global Contract Negotiation
Strategic Planning
Team Management
Network Optimization
Design and Implement SIP/BVOIP
Network Transformation
Business Analysis
Visio
Change Management
Vendor Management
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Discover more about Crawford & CompanyWhat is Ross Perkna email address?
Email Ross Perkna at [email protected]. This email is the most updated Ross Perkna email found in 2026.
How to contact Ross Perkna?
To contact Ross Perkna send an email to [email protected]. (updated on September 13, 2024)
What company does Ross Perkna work for?
Ross Perkna works for Crawford & Company
What is Ross Perkna's role at Crawford & Company?
Ross Perkna is Director Global IT Network Services
What is Ross Perkna's Phone Number?
Ross Perkna's phone (404) ***-*112
What industry does Ross Perkna work in?
Ross Perkna works in the Insurance industry.
Ross Perkna Email Addresses
Ross Perkna Phone Numbers
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