Ross Chung
SVP Director Sales & Service at Cathay Bank | Los Angeles Metropolitan Area
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As the Senior Vice President and Director of Sales & Service at Cathay Bank, Ross Chung plays a pivotal role in driving branch banking sales across multiple key markets, including California, Washington, Nevada, Illinois, Texas, New York, Massachusetts, and Maryland. With a strong focus on generating growth in deposits, lending, and fee income, Ross leads a dedicated team of branch personnel in implementing a proactive and disciplined sales and relationship management approach. His expertise in mortgage lending, portfolio management, and financial analysis enables him to effectively guide branches in cross-selling products and optimizing customer interactions.
One of Ross's key initiatives is the development of an outstanding customer experience program, which not only enhances client satisfaction but also aligns with the bank's sales objectives. By fostering a culture of excellence in customer service, he empowers branch teams to achieve their sales targets while ensuring that clients receive tailored financial solutions that meet their unique needs. Ross’s leadership is instrumental in creating a cohesive strategy that integrates treasury management and loan origination processes, ultimately driving profitability and growth for Cathay Bank.
In addition to his operational responsibilities, Ross is committed to mentoring and developing talent within the organization. His focus on continuous improvement and innovation ensures that Cathay Bank remains competitive in the ever-evolving financial landscape. With a deep understanding of residential mortgages and deposit products, Ross Chung is not only a leader but also a trusted advisor, dedicated to enhancing the financial well-being of clients and the overall success of the bank.
SVP Director Sales & Service at Cathay Bank in June 2014 to Present
Regional Sales Manager at City National Bank in April 2012 to June 2014
VP Priority Banking & Branch Management at Union Bank in May 2000 to April 2012
Financial Sales Manager at City National Bank in June 1997 to May 2000
Premier Banking- Retail Banking at Bank of America in January 1989 to May 1997
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Banking
Retail Banking
Sales
Marketing Strategy
Commercial Banking
Commercial Lending
Small Business Lending
Credit
Loans
Relationship Management
Mortgage Lending
Portfolio Management
Lines Of Credit
Treasury Management
Cash Management
Loan Origination
Financial Analysis
Cross Selling
Mortgage Banking
Deposits
Branch Management
Financial Services
Branch Banking
Residential Mortgages
Consumer Lending
Management
Commercial Mortgages
Leadership
Business Relationship Management
Customer Service
Sales Management
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Discover more about Cathay BankWhat is Ross Chung email address?
Email Ross Chung at [email protected]. This email is the most updated Ross Chung email found in 2026.
What is Ross Chung phone number?
Ross Chung phone number is +19492330837 and +19497601827.
How to contact Ross Chung?
To contact Ross Chung send an email to [email protected]. If you want to call Ross Chung try calling on +19492330837 and +19497601827. (updated on September 13, 2024)
What company does Ross Chung work for?
Ross Chung works for Cathay Bank
What is Ross Chung's role at Cathay Bank?
Ross Chung is SVP Director Sales & Service
What industry does Ross Chung work in?
Ross Chung works in the Banking industry.
Ross Chung Email Addresses
Ross Chung Phone Numbers
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