Rohan Talwalkar
Product Owner: Cybersecurity & Money Movement at Citi | New York City Metropolitan Area
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Rohan Talwalkar currently serves as the Americas/EMEA Operations Lead for e-client services at Citi, where he leverages his extensive experience in the financial services sector to drive operational excellence and enhance client satisfaction. With a solid foundation as a software developer, Rohan has transitioned through various roles in technology, allowing him to develop a multifaceted understanding of both technical and business challenges. His current position involves defining the vision and strategy for the client-facing technical support team, where he has successfully established governance frameworks and key performance indicators (KPIs) that guide team performance and ensure alignment with organizational goals.
Rohan is passionate about problem-solving and is adept at analyzing root causes to implement effective solutions. His commitment to continuous improvement is evident in his championing of operational excellence initiatives, where he actively monitors processes and identifies opportunities for enhancement. By collaborating closely with business and technology partners, Rohan has been instrumental in building innovative solutions that address critical issues, thereby enhancing service delivery and client engagement.
His expertise spans strategic planning, fraud prevention, business analysis, and ITIL, making him a well-rounded leader in the financial services industry. Rohan's skills in business process improvement, product management, and risk management further bolster his ability to lead teams effectively, ensuring that they harness their strengths to meet the dynamic needs of the market. As a result, he has positioned himself as a key player in driving Citi's operational strategies forward, ultimately contributing to the bank's reputation for excellence in client service.
Product Owner: Cybersecurity & Money Movement at Citi in March 2022 to Present
Americas/EMEA Operations Lead: e-client services at Citi in February 2020 to March 2022
Vice President at Citi in July 2015 to March 2020
Lead Consultant at Capgemini in February 2007 to June 2015
Senior Consultant at Capgemini in July 2000 to January 2007
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Customer Engagement
Stakeholder Management
Communication
Data Analysis
Risk Assessment
Performance Metrics
Programme Governance
Jira
User Stories
Strategic Planning
Business Continuity Management (BCM)
Fraud Prevention
Threat Modeling
SDLC
Software Project Management
Requirements Analysis
Business Analysis
Scrum
PMP
Web Applications
ITIL
Business Process Improvement
Software Development
Requirements Gathering
User Experience (UX)
Operational Excellence
Product Management
Digital Strategy
Cybersecurity
HTML5
JavaScript
MongoDB
XML
JSON
Amazon Web Services (AWS)
Management
Coaching
Mentoring
Training Delivery
Presentation Skills
Team Leadership
Design Thinking
IT Project & Program Management
Virtual Teams
Agile Project Management
Risk Management
Information Security
IT Service Management
Operations Management
Customer Service
Problem Solving
Strategy
Analytical Skills
Leadership
Information Technology
Program Management
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Discover more about CitiWhat is Rohan Talwalkar email address?
Email Rohan Talwalkar at [email protected]. This email is the most updated Rohan Talwalkar email found in 2026.
What is Rohan Talwalkar phone number?
Rohan Talwalkar phone number is +16262513233 and +17182480779.
How to contact Rohan Talwalkar?
To contact Rohan Talwalkar send an email to [email protected]. If you want to call Rohan Talwalkar try calling on +16262513233 and +17182480779. (updated on November 04, 2024)
What company does Rohan Talwalkar work for?
Rohan Talwalkar works for Citi
What is Rohan Talwalkar's role at Citi?
Rohan Talwalkar is Product Owner: Cybersecurity & Money Movement
What industry does Rohan Talwalkar work in?
Rohan Talwalkar works in the Financial Services industry.
Rohan Talwalkar Email Addresses
Rohan Talwalkar Phone Numbers
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