Roger Jennings

Q: What is Roger Jennings email address?

Email Roger Jennings at roger.jennings@dga.com. This email is the most updated Roger Jennings email found in 2026.

Q: How to contact Roger Jennings?

To contact Roger Jennings send an email to roger.jennings@dga.com. If you want to call Roger Jennings try calling on +12128405134.

Customer Care & Access Control Manager at DGA Security | New York, New York, United States

About Roger Jennings

Roger Jennings is a seasoned professional with over 20 years of management experience, currently serving as the Customer Care & Access Control Manager at DGA Security. In this pivotal role, Roger leads a dedicated team of over 20 customer care specialists, ensuring that client requests are addressed promptly and effectively, 24/7. His commitment to delivering exceptional customer service is evident in the diverse range of responsibilities his team undertakes, from processing payments and managing data entry to addressing general inquiries and facilitating ongoing client-requested changes.

Roger's expertise in alarm systems and access control technologies positions him as a valuable resource within the security industry. He is adept at leveraging Salesforce Lightning and Microsoft Teams to streamline operations and enhance team collaboration, ensuring that all client interactions are handled with efficiency and professionalism. His strong leadership skills foster a culture of teamwork and continuous improvement, empowering his team to excel in their roles while maintaining a focus on achieving business objectives within budgetary constraints.

Key projects under Roger's management include the implementation of a new customer relationship management (CRM) system that has significantly improved response times and client satisfaction rates. Additionally, he has spearheaded training initiatives aimed at enhancing the team's technical knowledge and customer service skills, further solidifying DGA Security's reputation for excellence in client care. With a flexible and organized approach, Roger Jennings continues to drive success at DGA Security, demonstrating his unwavering dedication to both his team and the clients they serve.

Roger Jennings Work