Robin Roller
Quality Assurance Specialist at CHI Centers Inc. | Silver Spring, Maryland, United States
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Robin Roller is a seasoned Quality Assurance Specialist at CHI Centers Inc., bringing over 40 years of invaluable experience in the Human Services field, particularly in advocating for adults with intellectual and developmental disabilities. In her current role, Robin is instrumental in ensuring that the agency not only meets but exceeds the health and safety needs of its clients, aligning operations with state and federal regulations as well as CARF standards. Her expertise in policy management and strategic planning allows her to effectively navigate the complexities of compliance, ensuring that the rights of individuals are upheld and that their quality of life is prioritized.
Robin’s commitment to advocacy is evident in her hands-on approach to promoting individual rights, including privacy and confidentiality. She demonstrates a profound respect for the unique identities and preferences of each client, fostering an environment that values cultural and ethnic diversity among staff. A key aspect of her role involves conducting thorough internal investigations and submitting incidents on the PCIS2 system, where she meticulously monitors and follows up on agency responses to critical incidents. This proactive approach not only enhances the safety and well-being of clients but also reinforces the agency's commitment to continuous improvement.
With a wealth of experience in human resources, public speaking, and leadership within non-profit organizations, Robin is adept at engaging with diverse stakeholders and facilitating training sessions that empower staff. Her strategic vision and dedication to quality assurance make her a pivotal figure at CHI Centers Inc., driving initiatives that enhance service delivery and promote a culture of accountability and excellence in the care of individuals with disabilities.
Quality Assurance Specialist at CHI Centers Inc. in January 2008 to Present
Deputy Director at Catholic Charities of the Archdiocese of Washington in January 2007 to January 2008
Resource Coordinator at Resource Connections, Inc. in January 2006 to January 2007
Community Resources Liasison at Inwood House Development Corporation in January 2002 to January 2006
Program Liasison at The Arc of Montgomery County, MD in January 1978 to January 2000
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Human Resources
Fundraising
Non-profits
Organizational Development
Performance Management
Research
Employee Relations
Event Planning
Recruiting
Public Speaking
Program Management
Microsoft Office
Strategic Planning
Customer Service
Nonprofits
Policy
Management
Community Outreach
Program Development
Training
Social Services
Leadership
Conflict Resolution
Leadership Development
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What is Robin Roller email address?
Email Robin Roller at [email protected]. This email is the most updated Robin Roller email found in 2026.
What is Robin Roller phone number?
Robin Roller phone number is +13015938822 and +12406696035.
How to contact Robin Roller?
To contact Robin Roller send an email to [email protected]. If you want to call Robin Roller try calling on +13015938822 and +12406696035. (updated on September 13, 2024)
What company does Robin Roller work for?
Robin Roller works for CHI Centers Inc.
What is Robin Roller's role at CHI Centers Inc.?
Robin Roller is Quality Assurance Specialist
What industry does Robin Roller work in?
Robin Roller works in the Hospitals And Health Care industry.
Robin Roller Email Addresses
Robin Roller Phone Numbers
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