Robin Marie
Call center coordinator at Medical office | Greater Burlington Area
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As the Call Center Coordinator at a bustling medical office since November 2013, Robin Marie has been instrumental in transforming a nascent role into a cornerstone of operational efficiency. With a strong foundation in customer service and clerical skills, Robin has adeptly managed incoming calls from five different centers simultaneously, ensuring that each patient inquiry is addressed with the utmost professionalism and care. This multitasking ability not only highlights her exceptional time management skills but also underscores her commitment to delivering top-notch service in a high-pressure environment.
In her current role, Robin is not just a voice on the other end of the line; she is a pivotal figure in building the call center from the ground up. By streamlining processes and implementing effective phone etiquette protocols, she has significantly improved patient satisfaction rates. Her expertise in filing, faxing, and handling CPT codes has also contributed to a more organized and efficient workflow, laying the groundwork for future staff members who will join her in this dynamic setting.
As Robin prepares to welcome two new team members, she is focused on creating a supportive and productive environment that fosters collaboration and growth. Her vision for the call center is clear: to establish it as a model of excellence within the medical office, where patient care and operational efficiency go hand in hand. With her passion for the role and her dedication to continuous improvement, Robin Marie is poised to lead the call center into a new era of success, ensuring that every patient feels valued and heard.
Call center coordinator at Medical office in October 2013 to Present
Billing Rep at Medical office in March 2000 to October 2013
Finance/Insurance Assistant at NAPP in March 2000 to August 2012
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Clinton community college, Associates degree, Office technology, July 1996 to July 1999
Peru jr/sr high school, High school diploma, Business Administration and Management, General, July 1991 to July 1996
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Time Management
Call Centers
Administrative Assistants
Filing
Healthcare
Claim
Fax
Phone Etiquette
NextGen
Medicare/Medicaid reimbursement
Outlook
Managed Care
Clerical Skills
Copying
Receptionist Duties
Healthcare Management
Medical Assisting
CPT
Customer Service
Microsoft Office
Public Speaking
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What is Robin Marie email address?
Email Robin Marie at [email protected]. This email is the most updated Robin Marie's email found in 2026.
How to contact Robin Marie?
To contact Robin Marie send an email to [email protected].
What company does Robin Marie work for?
Robin Marie works for Medical office
What is Robin Marie's role at Medical office?
Robin Marie is Call center coordinator
What is Robin Marie's Phone Number?
Robin Marie's phone (416) ***-*379
What industry does Robin Marie work in?
Robin Marie works in the Medical Practice industry.
Robin Marie Email Addresses
Robin Marie Phone Numbers
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