Robin Godine
Director of Customer Assessment at The MENTOR Network | Boston, Massachusetts, United States
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As the Director of Customer Assessment at The MENTOR Network, Robin Godine plays a pivotal role in enhancing stakeholder satisfaction across a vast network of service providers within a $1.6 billion organization. With a strong foundation in human services and a track record of success on a national scale, Robin leads a dedicated team of four staff members and collaborates with external consultants to drive customer engagement and satisfaction. Under her leadership, the department has transformed the way stakeholder feedback is gathered and utilized, overseeing an impressive annual effort of 15,000 surveys that provide critical insights into service delivery.
Robin's expertise in customer service and program development is evident in her ability to design and implement metrics that directly influence the compensation of network employees, ensuring alignment between performance and stakeholder satisfaction. By automating previously manual processes, she has significantly increased efficiency and accuracy in data collection, allowing for more timely and actionable insights. Her proficiency in Microsoft Excel and project management further enhances her capability to analyze complex data sets and present findings in a compelling manner, often utilizing PowerPoint for impactful presentations to stakeholders.
In addition to her technical skills, Robin is a passionate advocate for community outreach and training, believing that empowering staff through education and resources is crucial for achieving sustainable outcomes. Her commitment to fostering a culture of continuous improvement within The MENTOR Network not only enhances customer satisfaction but also strengthens the overall quality of care provided to individuals in need. Through her strategic vision and hands-on leadership, Robin Godine is making significant strides in redefining how customer assessment is approached in the human services sector.
Director of Customer Assessment at The MENTOR Network in January 2010 to Present
Internal Operational Consultant at The MENTOR Network in January 2005 to January 2010
Program Director at The MENTOR Network in January 1998 to January 2005
Recruiter Supervisor at The MENTOR Network in January 1993 to January 1998
Program Director at Project COPE in January 1986 to January 1993
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Customer Service
Healthcare
Microsoft Excel
Public Speaking
Microsoft Word
PowerPoint
Training
Project Management
Nonprofits
Community Outreach
Case Management
Policy
Assessment Center
Program Management
Quantity Surveying
Program Development
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Discover more about The MENTOR NetworkWhat is Robin Godine email address?
Email Robin Godine at [email protected] and [email protected]. This email is the most updated Robin Godine email found in 2026.
What is Robin Godine phone number?
Robin Godine phone number is +19783766640 and +12064372556.
How to contact Robin Godine?
To contact Robin Godine send an email to [email protected] or [email protected]. If you want to call Robin Godine try calling on +19783766640 and +12064372556. (updated on September 13, 2024)
What is Robin Godine net worth?
Robin Godine has an estimated net worth of $150,000 to $249,999
What company does Robin Godine work for?
Robin Godine works for The MENTOR Network
What is Robin Godine's role at The MENTOR Network?
Robin Godine is Director of Customer Assessment
What industry does Robin Godine work in?
Robin Godine works in the Software Development industry.
Robin Godine Email Addresses
Robin Godine Phone Numbers
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