Roberto Gomez Email & Phone Number

Roberto Gomez

Field Service Manager at Securus Technologies | Queens, New York, United States

Roberto Gomez Socials
About Roberto Gomez

Roberto Gomez is a dedicated Field Service Manager at Securus Technologies, where he leverages his extensive expertise in operations management and customer relationship management to enhance the functionality and reliability of Securus tablets. In his current role, Roberto is instrumental in coordinating cross-functional teams to address user concerns and resolve software and hardware issues, ensuring uninterrupted service delivery for clients in the corrections and law enforcement sectors. His proficiency in utilizing Salesforce enables him to efficiently manage and respond to service tickets, guaranteeing timely resolutions that enhance user satisfaction and operational efficiency.

Roberto's key projects include the configuration, management, and troubleshooting of various software applications on Securus tablets, which are critical tools for inmate communication and rehabilitation programs. His strategic mindset and attention to detail allow him to navigate complex challenges effectively, often implementing alternative solutions that minimize downtime and optimize resource allocation. As a subject matter expert, he not only addresses immediate technical issues but also contributes to the development of training materials and best practices that empower his team and improve overall service quality.

With strong oral communication skills and a commitment to employee development, Roberto fosters a collaborative environment that encourages team management and operational excellence. His ability to assess risks and implement effective strategies positions him as a key player in driving Securus Technologies' mission to provide innovative solutions that enhance safety and communication within correctional facilities. Through his results-driven approach, Roberto continues to make significant contributions to the organization, ensuring that Securus remains at the forefront of technology in the corrections industry.

Roberto Gomez Work
1 experience icon

Field Service Manager at Securus Technologies in February 2024 to March 2025

2 experience icon

Team Leader at H&R Block in December 2023 to April 2024

3 experience icon

Operations Manager at PRACTICE Benefit Corp in February 2021 to June 2023

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Roberto Gomez Skills

Customer Service

Performance Metrics

Accounts Payable & Receivable

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About Roberto Gomez's Current Company
Frequently Asked Questions about Roberto Gomez

What is Roberto Gomez email address?

Email Roberto Gomez at [email protected]. This email is the most updated Roberto Gomez email found in 2026.

What is Roberto Gomez phone number?

Roberto Gomez phone number is +17025966750 and +17023022245.

How to contact Roberto Gomez?

To contact Roberto Gomez send an email to [email protected]. If you want to call Roberto Gomez try calling on +17025966750 and +17023022245. (updated on October 30, 2024)

What is Roberto Gomez net worth?

Roberto Gomez has an estimated net worth of -$2,499 to $2,499

What company does Roberto Gomez work for?

Roberto Gomez works for Securus Technologies

What is Roberto Gomez's role at Securus Technologies?

Roberto Gomez is Field Service Manager

What industry does Roberto Gomez work in?

Roberto Gomez works in the Education Administration Programs industry.

Roberto Gomez Email Addresses

Email Roberto Gomez at [email protected]. This email is the most updated Roberto Gomez email found in 2026.

Roberto Gomez Phone Numbers

Roberto Gomez phone number is +17025966750 and +17023022245.
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