Rob Nordwall
Executive Vice President of Sales & Customer Experience at Impact | Greater Minneapolis-St. Paul Area
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As the Executive Vice President of Sales & Customer Experience at Impact, Rob Nordwall leverages over 26 years of extensive expertise in the printing industry to drive transformative growth and innovation. Since joining Impact in 2020, Rob has been instrumental in elevating the Customer Experience, leading to a remarkable 90% increase in revenue. His strategic vision focuses on not only enhancing customer satisfaction but also fostering long-term loyalty through tailored solutions that meet the unique needs of clients.
Rob's leadership is characterized by a commitment to operational excellence. He has successfully streamlined processes through building consolidation and the implementation of a new management framework that enhances efficiency across the organization. By aligning sales strategies with customer experience initiatives, he ensures that every touchpoint reflects Impact's dedication to quality and service.
In his role, Rob inspires and mentors a high-performing sales team, cultivating a culture of collaboration and continuous improvement. His expertise in print production management, pre-press processes, and packaging solutions allows him to provide strategic direction that resonates with both clients and team members. Furthermore, Rob's proficiency in tools like Microsoft PowerPoint aids in effectively communicating complex ideas and strategies, making him a pivotal figure in cross-functional collaborations.
Rob Nordwall's passion for the printing industry, combined with his strategic acumen and customer-centric approach, positions him as a key driver of Impact's success, ensuring that the organization not only meets but exceeds the expectations of its customers in an ever-evolving market landscape.
Executive Vice President of Sales & Customer Experience at Impact in December 2022 to January 2025
Director of Customer Experience at Impact in December 2020 to December 2022
Client Services Manager at IWCO Direct in November 2019 to December 2020
Sr Account Manager at IWCO Direct in November 2016 to December 2019
Account Executive at IWCO Direct in May 2014 to November 2016
Print Account Manager at IWCO Direct in January 2005 to January 2015
Account Manager at IWCO Direct in May 2005 to May 2014
Paper Yield Coordinator at Banta Direct Marketing Group in January 2005 to May 2005
Pre-Press Supervisor at Banta Direct Marketing Group in November 1999 to January 2005
Pre-Press Operations at Banta Direct Marketing Group in August 1997 to November 1999
Bindery Worker at Banta Direct Marketing Group in December 1996 to August 1997
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Sales Management
Project Management
Teamwork
Microsoft Office
Print
Direct Mail
Direct Marketing
Production
Services Marketing
Customer Service
Staff Supervision
Account Management
Print Production Management
Offset Printing
Pre-press
Print Production
Digital Printing
Variable Data Printing
Layout
Print On Demand
Print Management
Color Management
Bindery
Packaging
Email Marketing
Page Layout
Packaging Design
Note Taking
OneNote
Organizational Leadership
Organizational Culture
Change Management
Microsoft PowerPoint
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Discover more about ImpactWhat is Rob Nordwall email address?
Email Rob Nordwall at [email protected]. This email is the most updated Rob Nordwall email found in 2026.
What is Rob Nordwall phone number?
Rob Nordwall phone number is +19522107119 and +16126381482.
How to contact Rob Nordwall?
To contact Rob Nordwall send an email to [email protected]. If you want to call Rob Nordwall try calling on +19522107119 and +16126381482. (updated on October 30, 2024)
What company does Rob Nordwall work for?
Rob Nordwall works for Impact
What is Rob Nordwall's role at Impact?
Rob Nordwall is Executive Vice President of Sales & Customer Experience
What industry does Rob Nordwall work in?
Rob Nordwall works in the Advertising Services industry.
Rob Nordwall Email Addresses
Rob Nordwall Phone Numbers
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