Rita Baxter
Director - Billing Systems at Ziply Fiber | Greater Seattle Area
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Rita Baxter serves as the Director of Billing Systems at Ziply Fiber, where she plays a pivotal role in overseeing the day-to-day operations of the company’s billing infrastructure. With a strong focus on enhancing customer experience and operational efficiency, Rita is responsible for the development and maintenance of billing software that supports both residential and commercial services. Her expertise in project management is instrumental in executing regular billing processes while also establishing effective migration strategies that align with Ziply Fiber’s vision of becoming a fast-paced, evolving telecommunications provider.
In her current role, Rita leads key projects aimed at optimizing billing systems and improving overall productivity. She collaborates closely with cross-functional teams to implement software solutions that not only streamline operations but also enhance customer relations. Her analytical skills enable her to identify areas for improvement, ensuring that the billing processes are not only efficient but also responsive to the needs of customers. Rita's commitment to customer success is evident in her proactive approach to conflict resolution and her ability to manage multiple projects simultaneously.
Rita’s extensive background in sales and customer relations complements her technical expertise, allowing her to bridge the gap between operational needs and customer expectations. By leveraging her skills in software implementation management and time management, she ensures that Ziply Fiber remains competitive in the rapidly changing telecommunications landscape. As a reliable and self-motivated leader, Rita Baxter continues to drive innovation and excellence within the billing systems at Ziply Fiber, contributing significantly to the company’s growth and success.
Director - Billing Systems at Ziply Fiber in September 2022 to Present
Manager - Billing Systems at Ziply Fiber in July 2021 to September 2022
Manager - Tier 1 Tech Support at Ziply Fiber in June 2020 to July 2021
Network Operations Supervisor at Ziply Fiber in May 2020 to June 2020
Supervisor at Frontier Communications in August 2010 to April 2020
Coordinator at Frontier Communications in July 2007 to August 2010
Executive Administrative Assistant at Frontier Communications in July 2003 to July 2007
Consumer Sales Consultant at Frontier Communications in September 2000 to July 2003
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Performance Motivation
Team Motivation
Customer Support
Organizational Leadership
Nonprofit Leadership
Executive Management
Nonprofit Organizations
Customer Success
KPI Reporting
Budget Management
Relationship Development
Presentations
Oral Communication
Interpersonal Skills
Operations Management
Migration Projects
Product Management
Analytics
Sales Strategy
Critical Thinking
Contact Center Management
Strategic Partnerships
Operations
Business Process
Managing Managers
Sales Performance
People Management
Data Management
Employee Training
Employee Learning & Development
Contact Center Operations
Project Planning
Expense Reports
Call Center Administration
Organization Skills
Team Building
Budgeting
Customer Experience Management
Negotiation
Time Management
Collaborative Problem Solving
Customer Retention
Sales Operations
Project Management
Onboarding
Conflict Resolution
Software as a Service (SaaS)
Mergers & Acquisitions (M&A)
Business Analysis
Data Analysis
Strategic Communications
Strategic Planning
Software Implementation Management
Operational Excellence
Key Performance Indicators
Communication
Customer Relations
Sales
Training and Development
Quality Assurance Report and Root Cause Analysis
Performance Management
Technical Support
Leadership
Problem Solving
Appointment Scheduling
Expense Management
Travel Management
Events Coordination
Account Maintenance
Microsoft Excel
Microsoft Word
PowerPoint
Outlook
Customer Service
Training
Telecommunications
Vendor Management
Management
Process Improvement
Customer Relationship Management (CRM)
VoIP
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Discover more about Ziply FiberWhat is Rita Baxter email address?
Email Rita Baxter at [email protected]. This email is the most updated Rita Baxter email found in 2026.
What is Rita Baxter phone number?
Rita Baxter phone number is +13606589931 and +18158380187.
How to contact Rita Baxter?
To contact Rita Baxter send an email to [email protected]. If you want to call Rita Baxter try calling on +13606589931 and +18158380187.
What company does Rita Baxter work for?
Rita Baxter works for Ziply Fiber
What is Rita Baxter's role at Ziply Fiber?
Rita Baxter is Director - Billing Systems
What industry does Rita Baxter work in?
Rita Baxter works in the Telecommunications industry.
Rita Baxter Email Addresses
Rita Baxter Phone Numbers
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