Riley Waugh
Senior Digital Content Strategist at Texas State University | Austin, Texas Metropolitan Area
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Riley Waugh is a Senior UX Writer at Dell Technologies, where he plays a pivotal role in shaping the user experience for Dell APEX, the company’s innovative cloud services platform. With a strong foundation in user-centered design, Riley specializes in creating content strategies that are deeply informed by user research. His expertise lies in crafting simple, consistent, and engaging content that enhances the usability of the customer portal, ensuring that users can navigate and utilize cloud services with ease.
In his current role, Riley collaborates closely with product design teams to develop a cohesive voice and tone that resonates with diverse user personas. His proficiency in design thinking and service design allows him to bridge the gap between technical functionality and user-friendly content, making complex information accessible and actionable. Key projects include revamping onboarding materials and optimizing in-portal messaging, both of which have significantly improved user engagement and satisfaction metrics.
Riley’s skill set extends beyond writing; he is adept at usability testing and cross-functional collaboration, ensuring that all content aligns with broader marketing strategies while meeting user needs. His familiarity with tools like Figma enhances his ability to visualize content within the design process, fostering a seamless integration of text and visuals. Fluent in French and knowledgeable in basic HTML, Riley is equipped to cater to a global audience, further amplifying the reach and impact of Dell’s cloud services. For more insights into his work and approach to UX writing, visit www.rileywaugh.com.
Senior Digital Content Strategist at Texas State University in November 2023 to Present
Senior UX Writer at Dell Technologies in November 2022 to August 2023
UX Writer at Dell Technologies in November 2020 to November 2022
UX Writer (contract for Dell) at KellyMitchell Group, Inc in February 2020 to November 2020
Content Writer (contract) at CurlyHost in August 2019 to February 2020
Content & UX Specialist (contract) at Freelance in January 2019 to February 2020
Sabbatical at -- in June 2019 to August 2019
UX Researcher (contract) at Nextpoint Design in January 2019 to April 2019
UX Specialist at Symposia Labs in October 2017 to December 2018
Digital Marketing Specialist at HexArmor in January 2016 to September 2017
Sales Intern at turnstone, a Steelcase brand. in March 2015 to December 2015
Customer Satisfaction & Operations Intern at turnstone, a Steelcase brand. in July 2014 to March 2015
Communications Intern at Suzann Foerster Leadership Coaching in September 2014 to December 2014
Marketing & Communications Intern at turnstone, a Steelcase brand. in December 2013 to August 2014
Partnership Coordinator Intern at FoodCircles in April 2014 to July 2014
Marketing & Social Media Intern at Eastown Business Association in December 2013 to May 2014
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Web Design
User-centered Design
Design Thinking
Communication
Service Design
Problem Solving
Digital Marketing Content
Usability Testing
Style Guides
Cross-functional Collaborations
Figma (Software)
Creative Ideation
Content Strategy
User Experience
Writing
User Experience Design
Marketing
Marketing Communications
Marketing Strategy
Market Research
Digital Marketing
Content Marketing
Copywriting
Web Content Writing
Google Analytics
WordPress
Leadership
French
User Research
Basic HTML
Basic CSS
Web Marketing Strategy
Landing Pages
UX Writing
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Discover more about Texas State UniversityWhat is Riley Waugh email address?
Email Riley Waugh at [email protected]. This email is the most updated Riley Waugh email found in 2026.
What is Riley Waugh phone number?
Riley Waugh phone number is +16164500067 and +12695019870.
How to contact Riley Waugh?
To contact Riley Waugh send an email to [email protected]. If you want to call Riley Waugh try calling on +16164500067 and +12695019870.
What company does Riley Waugh work for?
Riley Waugh works for Texas State University
What is Riley Waugh's role at Texas State University?
Riley Waugh is Senior Digital Content Strategist
What industry does Riley Waugh work in?
Riley Waugh works in the It Services And It Consulting industry.
Riley Waugh Email Addresses
Riley Waugh Phone Numbers
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