Rick Chou
Senior Manager, Distribution & Segment Support (Small Business Banking) at TD | Toronto, Ontario, Canada
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Rick Chou is a seasoned professional in the financial services industry, currently serving as the Senior Manager of Distribution & Segment Support for Small Business Banking at TD. With over a decade of experience, Rick has built a robust foundation in customer relations and business strategy, beginning his career as a personal banker where he honed his skills in mortgage lending and investment advisory services. His journey through various leadership roles has equipped him with a deep understanding of the intricacies of small business financial needs.
In his current position, Rick acts as a business lead and subject matter expert, where he collaborates closely with Small Business Banking (SBB) partners to develop, support, and implement innovative programs and initiatives tailored for diverse segments, including Women in Enterprise, Franchise, and Professional Business. His strategic approach to performance management and project delivery ensures that these initiatives not only meet but exceed the expectations of small business clients.
Rick's expertise in strategic financial planning and retirement planning allows him to provide invaluable insights that drive growth and enhance customer satisfaction. He believes that by focusing on the little things—such as personalized service and attention to detail—he can create a significant impact on the overall customer experience. His presentation skills and ability to manage expenses effectively further solidify his role as a leader in the small business banking sector, where he continues to champion initiatives that empower entrepreneurs and foster sustainable business growth. Through his commitment to excellence and innovation, Rick Chou exemplifies the values of TD and the importance of nurturing relationships within the financial landscape.
Senior Manager, Distribution & Segment Support (Small Business Banking) at TD in June 2023 to Present
Manager, Regional Delivery and Customer Experience at TD in June 2021 to June 2023
Branch Manager - Top Cornerstone at TD in April 2019 to June 2021
Branch Manager - Cornerstone location at TD in October 2017 to April 2019
Branch Manager - Community Location at TD in November 2015 to October 2017
Various Retail Banking Roles at TD in December 2008 to November 2015
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Communication Training
Store Management
Retail
Expenses
Communication
Customer Satisfaction
Business Planning
Business Metrics
Customer Relationship Management (CRM)
Investment Advisory Services
Residential Mortgages
Small Business Lending
Customer Service
Project Delivery
Project Planning
Operations Management
Cost Management
Customer Service Management
Project Implementation
Leadership
Staff Development
Change Management
Driving Results
Performance Management
Data Analysis
Stakeholder Management
Presentation Skills
Strategic Planning
Content Development
Client Relationship Building
Mortgage Lending
Mutual Funds
Investments
Retail Banking
Financial Services
Banking
Credit
Portfolio Management
Strategic Financial Planning
Retirement Planning
Sales
Relationship Management
Wealth Management
Loans
Credit Analysis
Investment Advisory
Cross Selling
Financial Advisory
Financial Planning
Business Relationship Management
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Discover more about TDWhat is Rick Chou email address?
Email Rick Chou at [email protected]. This email is the most updated Rick Chou email found in 2026.
How to contact Rick Chou?
To contact Rick Chou send an email to [email protected].
What company does Rick Chou work for?
Rick Chou works for TD
What is Rick Chou's role at TD?
Rick Chou is Senior Manager, Distribution & Segment Support (Small Business Banking)
What is Rick Chou's Phone Number?
Rick Chou's phone (416) ***-*310
What industry does Rick Chou work in?
Rick Chou works in the Financial Services industry.
Rick Chou Email Addresses
Rick Chou Phone Numbers
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