Richard Rundel Email & Phone Number

Richard Rundel

Director - Call Center Operations at Automated Health Systems | Nashville Metropolitan Area

Richard Rundel Socials
About Richard Rundel

Richard Rundel serves as the Director of Call Center Operations at Automated Health Systems (AHS), where he leverages his extensive expertise in project management and contact center operations to enhance service delivery for Medicaid participants. In this pivotal role, Richard is responsible for overseeing multiple call centers, ensuring compliance with both AHS and state policies to consistently meet and exceed customer and contractual expectations. His strategic approach to workforce management and process improvement has been instrumental in driving operational efficiency and elevating customer satisfaction.

One of Richard's key projects includes spearheading the Utilization Review Accreditation Commission (URAC) accreditation process, a significant initiative aimed at establishing world-class service standards within the organization. By fostering a culture of continuous improvement, he actively provides constructive feedback to team members, enhancing their performance and ensuring that the call center operates at peak efficiency. Richard’s innovative leadership style is characterized by his ability to identify business needs and analyze solutions that align with organizational goals, ultimately contributing to increased revenue.

With a strong background in business analysis and program management, Richard excels in forecasting and optimizing customer experience strategies. His proficiency in managing vendor relationships and outsourcing operations further strengthens AHS's capabilities in high-transaction environments. As a certified project management professional, Richard Rundel is not only dedicated to achieving operational excellence but also committed to building successful cross-functional teams that drive the organization forward in the ever-evolving healthcare landscape.

Richard Rundel Work
1 experience icon

Director - Call Center Operations at Automated Health Systems in June 2014 to Present

2 experience icon

Senior Manager, Business Process Team at Walgreens in November 2006 to June 2014

3 experience icon

IT Manager at Walgreens in November 2006 to May 2014

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Richard Rundel Skills

Business Analysis

Program Management

Workforce Management

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About Richard Rundel's Current Company
Frequently Asked Questions about Richard Rundel

What is Richard Rundel email address?

Email Richard Rundel at [email protected] and [email protected]. This email is the most updated Richard Rundel email found in 2026.

What is Richard Rundel phone number?

Richard Rundel phone number is +17725323245 and +13212872060.

How to contact Richard Rundel?

To contact Richard Rundel send an email to [email protected] or [email protected]. If you want to call Richard Rundel try calling on +17725323245 and +13212872060. (updated on November 05, 2024)

What company does Richard Rundel work for?

Richard Rundel works for Automated Health Systems

What is Richard Rundel's role at Automated Health Systems?

Richard Rundel is Director - Call Center Operations

What industry does Richard Rundel work in?

Richard Rundel works in the It Services And It Consulting industry.

Richard Rundel Email Addresses

Email Richard Rundel at [email protected] and [email protected]. This email is the most updated Richard Rundel email found in 2026.

Richard Rundel Phone Numbers

Richard Rundel phone number is +17725323245 and +13212872060.
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