Richard Rundel
Director - Call Center Operations at Automated Health Systems | Nashville Metropolitan Area
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Richard Rundel serves as the Director of Call Center Operations at Automated Health Systems (AHS), where he leverages his extensive expertise in project management and contact center operations to enhance service delivery for Medicaid participants. In this pivotal role, Richard is responsible for overseeing multiple call centers, ensuring compliance with both AHS and state policies to consistently meet and exceed customer and contractual expectations. His strategic approach to workforce management and process improvement has been instrumental in driving operational efficiency and elevating customer satisfaction.
One of Richard's key projects includes spearheading the Utilization Review Accreditation Commission (URAC) accreditation process, a significant initiative aimed at establishing world-class service standards within the organization. By fostering a culture of continuous improvement, he actively provides constructive feedback to team members, enhancing their performance and ensuring that the call center operates at peak efficiency. Richard’s innovative leadership style is characterized by his ability to identify business needs and analyze solutions that align with organizational goals, ultimately contributing to increased revenue.
With a strong background in business analysis and program management, Richard excels in forecasting and optimizing customer experience strategies. His proficiency in managing vendor relationships and outsourcing operations further strengthens AHS's capabilities in high-transaction environments. As a certified project management professional, Richard Rundel is not only dedicated to achieving operational excellence but also committed to building successful cross-functional teams that drive the organization forward in the ever-evolving healthcare landscape.
Director - Call Center Operations at Automated Health Systems in June 2014 to Present
Senior Manager, Business Process Team at Walgreens in November 2006 to June 2014
IT Manager at Walgreens in November 2006 to May 2014
Workforce Administration Manager at Walgreens in May 2005 to November 2006
Command Center Supervisor at PHH/Cendant Mortgage in March 2003 to May 2005
Site Staffing Manager at QVC in January 2000 to March 2003
Workforce Management Service Team Manager at Prudential's IIG call center in August 1996 to January 2000
See more
See less
Business Analysis
Program Management
Workforce Management
Process Improvement
Call Center
Management
Call Centers
Outsourcing
Team Leadership
Leadership
Analysis
Cross-functional Team Leadership
Project Management
Customer Satisfaction
Forecasting
Vendor Management
Customer Experience
Training
Business Process Improvement
See more
See less
Discover more about Automated Health SystemsWhat is Richard Rundel email address?
Email Richard Rundel at [email protected] and [email protected]. This email is the most updated Richard Rundel email found in 2026.
What is Richard Rundel phone number?
Richard Rundel phone number is +17725323245 and +13212872060.
How to contact Richard Rundel?
To contact Richard Rundel send an email to [email protected] or [email protected]. If you want to call Richard Rundel try calling on +17725323245 and +13212872060. (updated on November 05, 2024)
What company does Richard Rundel work for?
Richard Rundel works for Automated Health Systems
What is Richard Rundel's role at Automated Health Systems?
Richard Rundel is Director - Call Center Operations
What industry does Richard Rundel work in?
Richard Rundel works in the It Services And It Consulting industry.
Richard Rundel Email Addresses
Richard Rundel Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Richard Rundel
Program Associate at Getty Foundation
Director, Data Quality Engineering at AdTheorent
Owner at Southwest Sweeper Sales
Senior Talent Strategist at CommonSpirit Health
Product Management Intern at GlossGenius
Executive Director at JPMorgan Chase & Co.
Lead, Fraud Strategy at Bread Financial
Enterprise Sales Director at Experity
Founder at Actionable Insight, LLC
Attorney At Law at Self-employed
Associate at Kearney
Graphic Designer at New Entry Sustainable Farming Project
Territory Manager at Great Southern Recreation
Founder and Owner at JDS Home Buyers, LLC
National Sales Manager at Asa Hydraulik Inc
Datacenter Technician at Verizon Media
Director Personal Lines Performance Analytics at The Hartford
CEO at CNR Information Technologies LLC
Vice President at Pion Technology
Owner/Stylist at Bella Hair Studio
Show more
Show less