Rich Batt
Director of Operations at AT&T | Marietta, Georgia, United States
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Rich Batt is a seasoned leader at AT&T, currently serving as the Director of Operations, where he plays a pivotal role in shaping the company's strategic direction and operational efficiency. With a robust background in telecommunications, Rich has honed his expertise in developing and executing strategies that significantly enhance product margins and bolster corporate Free Cash Flow. His analytical acumen allows him to dissect industry best practices, Net Promoter Scores (NPS), and Customer Satisfaction (CSAT) metrics, which he leverages to inform critical decision-making processes.
Rich's leadership extends beyond mere operational oversight; he is deeply committed to mentoring the next generation of managers, having formally guided dozens of young professionals in their career development. His influence on organizational culture is profound, fostering an environment where innovation and collaboration thrive. By directing data analytics initiatives, Rich unlocks new levers for operational and financial performance, ensuring that AT&T remains competitive in a rapidly evolving market.
His skill set encompasses a wide range of competencies, including strategic partnerships, vendor management, and competitive analysis, all of which are essential in navigating the complexities of the telecommunications landscape. Rich's ability to lead teams effectively and drive managed services initiatives has been instrumental in delivering exceptional business results. As he continues to push the envelope in operational excellence, Rich Batt exemplifies the dynamic leadership necessary to propel AT&T forward in an increasingly competitive industry.
Director of Operations at AT&T in May 2014 to Present
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Call Center Operations
Strategic Initiatives Development
Cross Organization Program Management
Large Team Management
Sales Operations
Management
Call Center
Marketing Strategy
Leadership
Telecommunications
Call Centers
Customer Experience
E-commerce
Forecasting
Strategic Planning
Direct Sales
Marketing
Training
Strategy
Product Management
CRM
Solution Selling
Customer Satisfaction
Integrated Marketing
Strategic Partnerships
Customer Service
Cross-functional Team Leadership
Sales Process
Coaching
Product Marketing
VoIP
Advertising
Vendor Management
Wireless
Sales
Retail
Customer Retention
Lead Generation
Start-ups
Mobile Devices
Program Management
Competitive Analysis
Broadband
Unified Communications
Team Leadership
Selling
Multi-channel Marketing
Analytics
Account Management
Managed Services
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Discover more about AT&TWhat is Rich Batt email address?
Email Rich Batt at [email protected]. This email is the most updated Rich Batt email found in 2026.
What is Rich Batt phone number?
Rich Batt phone number is +12164035828.
How to contact Rich Batt?
To contact Rich Batt send an email to [email protected]. If you want to call Rich Batt try calling on +12164035828. (updated on October 31, 2024)
What company does Rich Batt work for?
Rich Batt works for AT&T
What is Rich Batt's role at AT&T?
Rich Batt is Director of Operations
What industry does Rich Batt work in?
Rich Batt works in the Telecommunications industry.
Rich Batt Email Addresses
Rich Batt Phone Numbers
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