Rhea Shaffer
Director Of Ticketing at CAPA-Columbus Association for the Performing Arts | Columbus, Ohio Metropolitan Area
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Rhea Shaffer serves as the Director of Ticketing at the Columbus Association for the Performing Arts (CAPA), where she leverages her extensive experience in the performing arts industry to enhance the ticketing experience for patrons across eight CAPA-owned venues. With a strong foundation in Theatre Arts from the University of Arizona, Rhea combines her passion for the arts with her expertise in customer service and event management to create seamless ticketing operations for a diverse array of performances, from Broadway shows to local productions.
In her role, Rhea is responsible for overseeing the event setup for all ticketed events, ensuring that every detail is meticulously planned and executed. She collaborates closely with resident arts groups to develop and maintain best practices that prioritize customer satisfaction, guiding ticket purchasers from their initial inquiry through to the night of the show. Rhea's commitment to excellence is evident in her ability to train and lead her team, fostering an environment that emphasizes exceptional customer service and a positive patron experience.
Rhea is also adept at utilizing Tessitura, a comprehensive ticketing and customer relationship management system, to streamline operations and enhance data-driven decision-making. Her skills in creative writing and social media further enable her to engage with the community, promoting events and building excitement around CAPA's offerings. As a leader in the field, Rhea Shaffer continues to innovate and elevate the ticketing experience, ensuring that every patron feels valued and connected to the vibrant performing arts scene in Columbus.
Director Of Ticketing at CAPA-Columbus Association for the Performing Arts in September 2019 to Present
Box Office Manager at Arizona Opera Company in May 2016 to August 2019
Claims Representative at USAA in April 2015 to May 2016
Box Office Representitive at Arizona Opera Company in September 2013 to April 2015
Tour Consultant at Music Celebrations International in June 2012 to May 2013
Assistant Store Manager at Clarks Company in May 2011 to December 2011
Sales Associate at Clarks Company in April 2010 to May 2011
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Tessitura
Customer Service
Event Planning
Event Management
Creative Writing
Theatre
Singing
Customer Satisfaction
Training
Social Media
Leadership
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Discover more about CAPA-Columbus Association for the Performing ArtsWhat is Rhea Shaffer email address?
Email Rhea Shaffer at [email protected] and [email protected]. This email is the most updated Rhea Shaffer email found in 2026.
What is Rhea Shaffer phone number?
Rhea Shaffer phone number is +16023909983 and +16028850503.
How to contact Rhea Shaffer?
To contact Rhea Shaffer send an email to [email protected] or [email protected]. If you want to call Rhea Shaffer try calling on +16023909983 and +16028850503. (updated on October 30, 2024)
What is Rhea Shaffer net worth?
Rhea Shaffer has an estimated net worth of $75,000 to $99,999
What company does Rhea Shaffer work for?
Rhea Shaffer works for CAPA-Columbus Association for the Performing Arts
What is Rhea Shaffer's role at CAPA-Columbus Association for the Performing Arts?
Rhea Shaffer is Director Of Ticketing
What industry does Rhea Shaffer work in?
Rhea Shaffer works in the Artists And Writers industry.
Rhea Shaffer Email Addresses
Rhea Shaffer Phone Numbers
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