- Salesforce configuration/implementation expert, project manager & business analyst - Strategic & analytical thinker - Proactive & action oriented - Passionate about continuous improvement

Salesforce Project Manager @ From September 2015 to Present (2 months) Greater Chicago AreaSalesforce.com Consultant @ - Salesforce.com consultant for mid-enterprise size companies - Business analysis: requirements gathering & data analysis - Provide strategic recommendations based on business & data analysis - Salesforce.com design, configuration & implementation From April 2014 to September 2015 (1 year 6 months) Chicago, ILCRM Analyst @ - CRM Administrator for 700+ end users - Responsible for Salesforce.com customization & support for end users - Project Management - Agile Methodology - Requirements gathering, design and implementation based on business needs From February 2013 to April 2014 (1 year 3 months) Greater Chicago AreaManager, Sales Operations @ - Salesforce.com Administration for 80+ end users - Manage inside sales team - Provide reports & analysis on key metrics - RFP support and management - End user training for Salesforce.com & general sales processes - Manage vendor negotiations and contract management From January 2010 to February 2013 (3 years 2 months) ChicagoBusiness Analyst @ - Salesforce.com Administration for 200 end users - Marketing support and campaign management - Report generation and data analysis for marketing team - End user training From June 2008 to January 2010 (1 year 8 months) ChicagoBusiness Development Coordinator @ - Secure meetings with senior level finance executives & decision makers - Research companies and penetration grids/opportunities for outreach - Support account executives throughout initial phase of sales cycle From January 2007 to January 2008 (1 year 1 month) Greater Chicago AreaKey Account Manager @ - Manage 70+ key accounts - Penetrate restaurant chains at the corporate level for subsidiary roll out - Present to C-level executives for coffee & tea solutions for regional or national roll out From May 2006 to January 2007 (9 months) Downers Grove, ILMeeting Consultant @ - Manage 2 territories as an account executive: Downtown LA and Las Vegas - Package & present audio, video & web conferencing solutions based on business needs for mid-enterprise size accounts - Point of reference for any customer service related challenges with clients - Collaborate with 2-3 inside sales representives on outreach/strategy for target prospects & clients From October 2004 to May 2006 (1 year 8 months) Chicago, Los Angeles & Las Vegas

Master's Degree, Clinical Psychology @ The Chicago School of Professional Psychology From 2009 to 2011 Bachelor of Science, Marketing @ DePaul University From 2000 to 2004 Rena Sathia is skilled in: Operations Management, Incentive Programs, Telecommunications, Multi-channel Marketing, Sponsorship, Salesforce.com, Mobile Marketing, Sales, Solution Selling, Sales Operations, Email Marketing, Contract Negotiation, Lead Generation, Product Management, CRM, Sales Process, Strategic Partnerships, Selling, Enterprise Software, Digital Media, Direct Sales, Strategy, B2B, Business Development, Marketing Strategy, Account Management, Analytics, Mobile Devices, Competitive Analysis, Product Marketing, Digital Marketing, Online Marketing