Image of Rebecca Vanstone

Rebecca Vanstone

Head of Customer Services

Head Of Commercial Operations at LIMITLESS Technology Limited

Twickenham, United Kingdom

Section title

Rebecca Vanstone's Email Addresses & Phone Numbers

Rebecca Vanstone's Work Experience

notonthehighstreet.com

Head of Customer Services

October 2009 to Present

Kent Invicta Chamber of Commerce

Young Chamber Co-ordinator

2007 to 2008

Whittard of Chelsea

Store Manager

2001 to 2007

Rebecca Vanstone's Education

Ashford School of Art and Design

HND Graphic Design

2003 to 2005

London College of Print

Graphics Pathway

2001 to 2002

Canterbury College

Distinction Advanced GNVQ Media and Communications

1999 to 2001

Rebecca Vanstone's Professional Skills Radar Chart

Based on our findings, Rebecca Vanstone is ...

Methodical
Maverick
Visionary

What's on Rebecca Vanstone's mind?

Based on our findings, Rebecca Vanstone is ...

57% Left Brained
43% Right Brained

Rebecca Vanstone's Estimated Salary Range

About Rebecca Vanstone's Current Company

notonthehighstreet.com

• To continually improve the customer experience of our customers, Partners and end users • Manage and develop the operations and customer service teams • To build and maintain all customer, network and service supporting infrastructure • Manage all systems and processes to ensure that new provisions are implemented on time and to agreed standards • Develop...

Frequently Asked Questions about Rebecca Vanstone

What company does Rebecca Vanstone work for?

Rebecca Vanstone works for notonthehighstreet.com


What is Rebecca Vanstone's role at notonthehighstreet.com?

Rebecca Vanstone is Head of Customer Services


What is Rebecca Vanstone's personal email address?

Rebecca Vanstone's personal email address is re****[email protected]


What is Rebecca Vanstone's business email address?

Rebecca Vanstone's business email addresses are r****[email protected], and r****[email protected]


What is Rebecca Vanstone's Phone Number?

Rebecca Vanstone's phone +44 ** **** *188


What industry does Rebecca Vanstone work in?

Rebecca Vanstone works in the Retail industry.


Who are Rebecca Vanstone's colleagues?

Rebecca Vanstone's colleagues are Jim Cozens, Megan N., Peter Surma, and Roger Beadle


About Rebecca Vanstone

📖 Summary

Head of Customer Services @ • To continually improve the customer experience of our customers, Partners and end users • Manage and develop the operations and customer service teams • To build and maintain all customer, network and service supporting infrastructure • Manage all systems and processes to ensure that new provisions are implemented on time and to agreed standards • Develop key performance indicators to monitor all processes, network elements, systems and external suppliers. Continually improve the performance of all customer operations to achieve key strategic goals and targets as agreed with theTechnology & Operations Director. • Manage the back up and disaster recovery process and procedures • Day to day “housekeeping” and maintenance of notonthehighstreet.com internal and customer facing servers and applications including the phone services and remote working systems • To prepare plans, forecasts and budgets for the Customer Operations department in line with the company planning • Review all systems and processes to ensure that all inbound customer service call/emails are actioned on time and to agreed standards, consistently and reliably in line with product and sales requirements • To help develop new services and revenue streams from existing and new customers • To work with the rest of the executive team to ensure a coherent strategy is constantly reviewed, developed and implemented • Ensure the company is compliant with all health and safety and DSR From October 2009 to Present (6 years 3 months) Young Chamber Co-ordinator @ From 2007 to 2008 (1 year) Store Manager @ From 2001 to 2007 (6 years) HND, Graphic Design @ Ashford School of Art and Design From 2003 to 2005 Graphics Pathway @ London College of Print From 2001 to 2002 Distinction Advanced GNVQ, Media and Communications @ Canterbury College From 1999 to 2001 Distinction NVQ Level 1/2, Business Administration @ Canterbury College From 1998 to 1999 10 GCSE's A -C @ St Anselms From 1993 to 1998 Rebecca Vanstone is skilled in: Customer Service, Customer Experience, Customer Relations, Planning, Budgeting, Retail, Budgets, Project Planning, Management, E-commerce, Team Management, Strategy, Sales, Strategic Planning, Change Management


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In a nutshell

Rebecca Vanstone's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

4 year(s), 5 month(s)

Rebecca Vanstone's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 76% chance that Rebecca Vanstone is seeking for new opportunities

Rebecca Vanstone's Social Media Links

www.notont...
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