Raquel Low
P&C Director Of Information Technology at USAA | San Antonio, Texas Metropolitan Area
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Raquel Low is an accomplished technology professional currently serving as the Property and Casualty (P&C) Director of Information Technology at USAA, where she leverages over 20 years of experience in the financial services industry to drive innovative technology solutions that align with business objectives. In her role, Raquel oversees a substantial portfolio exceeding $20 million, demonstrating her expertise in financial strategy and budget management. Her leadership spans more than 15 years, during which she has successfully managed both direct and indirect workforce teams, fostering a culture of quality and personal accountability within her organization.
Raquel's key projects at USAA include spearheading agile project management initiatives that enhance software quality assurance processes and improve overall operational efficiency. She excels in requirements gathering and software system analysis, ensuring that technology deliverables not only meet but exceed stakeholder expectations. Her proficiency in vendor contract negotiations further underscores her ability to optimize resources and drive cost-effective solutions.
As a people-focused leader, Raquel is committed to career advancement and development, actively mentoring her team members and promoting leadership development within her department. She plays a pivotal role in management business reviews and strategic planning, contributing to organizational goals that enhance USAA's service offerings. With a strong foundation in financial analysis and business strategy, Raquel Low continues to be a driving force in the evolution of technology within the property and casualty insurance sector, ensuring that USAA remains at the forefront of industry innovation.
P&C Director Of Information Technology at USAA in January 2022 to Present
Bank Technology Manager at USAA in January 2017 to January 2022
Lead IT System Analyst at USAA in May 2013 to January 2017
Retail Banking Business Manager at USAA in April 2011 to May 2013
Change Management Advisor at USAA in September 2008 to April 2011
E-Business Operations Advisor at USAA in April 2007 to September 2008
Software Quality Engineer at USAA in May 2004 to May 2007
E-Commerce Support Specialist at USAA in July 2000 to May 2004
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IT Management
Technology Management
Presentation Skills
Financial Analysis
Microsoft PowerPoint
Microsoft Excel
Microsoft Office
Requirements Analysis
Banking
IT Strategy
Business Process
Presentations
Agile Project Management
Cross-functional Team Leadership
Quality Assurance
Coaching
Management
People Development
Software Quality Assurance
Analytical Skills
Technical Leadership
People Management
Team Building
Program Management
Scaled Agile Framework
Financial Reporting
Workforce Planning
Business Process Improvement
Story Writing
Business Strategy
Systems Analysis
Requirements Gathering
Budgeting
Software Development Life Cycle (SDLC)
Leadership Development
Agile Methodologies
Scrum Master
Scrum
Software System Analysis
Leadership
Project Management
Strategic Planning
Business Analysis
Team Leadership
Project Planning
Mentoring
Resource Management
Business Requirements
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Discover more about USAAWhat is Raquel Low email address?
Email Raquel Low at [email protected]. This email is the most updated Raquel Low email found in 2026.
What is Raquel Low phone number?
Raquel Low phone number is +12109129823 and +12104639598.
How to contact Raquel Low?
To contact Raquel Low send an email to [email protected]. If you want to call Raquel Low try calling on +12109129823 and +12104639598. (updated on October 30, 2024)
What company does Raquel Low work for?
Raquel Low works for USAA
What is Raquel Low's role at USAA?
Raquel Low is P&C Director Of Information Technology
What industry does Raquel Low work in?
Raquel Low works in the Financial Services industry.
Raquel Low Email Addresses
Raquel Low Phone Numbers
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