Randy Cook
Manager Software Engineering - EDI Platform Services at Cardinal Health | Columbus, Ohio Metropolitan Area
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Randy Cook is a seasoned IT Servant Leader currently serving as the Manager of Software Engineering for EDI Platform Services at Cardinal Health. In this pivotal role, he oversees the Electronic Data Interchange (EDI) platforms that facilitate the seamless processing of approximately $80 billion in orders for the Medical and Pharmaceutical sectors. Randy's expertise in EDI implementation and support is complemented by his robust background in program delivery and process management, making him a vital asset in ensuring the efficiency and reliability of critical business operations.
At Cardinal Health, Randy leads a diverse team of 30 professionals, including Tier 2 and Tier 3 support staff, as well as Managed Services personnel. His leadership style emphasizes collaboration and empowerment, fostering an environment where team members can thrive and contribute to the organization's success. He is adept at setting strategic goals, developing processes, and tracking progress, ensuring that projects are executed on time and within budget. His commitment to transformation and continuous improvement is evident in his application of Six Sigma methodologies, which drive quality assurance and operational excellence across the EDI platforms.
Randy's role also involves the coordination of software and hardware rollouts, ensuring that all systems are monitored and supported effectively. His extensive experience in call center management and shared service center operations further enhances his ability to deliver exceptional service and support to internal and external stakeholders. With a keen eye for business analysis and enterprise software solutions, Randy Cook is dedicated to optimizing EDI processes and driving innovation within Cardinal Health, ultimately contributing to the organization's mission of improving patient care through efficient healthcare logistics.
Manager Software Engineering - EDI Platform Services at Cardinal Health in March 2013 to Present
Director Software Engineering at Cardinal Health in June 2018 to Present
Director Human Resources Operations at Cardinal Health in November 2022 to Present
Supervisor at Cardinal Health in November 2007 to March 2013
Project Lead at Cardinal Health in November 2006 to November 2007
Business Consultant at Cardinal Health in November 2004 to November 2006
Sr. Customer Support Analyst at Cardinal Health in May 2002 to November 2004
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Leadership
Management
Process Improvement
Call Centers
Software Documentation
Training
Visio
Cross-functional Team Leadership
Analysis
Team Building
Troubleshooting
Recruiting
Customer Service
Project Management
Six Sigma
Customer Satisfaction
Team Leadership
Business Process Improvement
SDLC
Business Analysis
Business Process
Information Technology
Microsoft Office
Enterprise Software
Service Center Operations
Technical Support
Disaster Recovery
Microsoft Excel
Data Analysis
Quality Assurance
Integration
IT Business Management
Hiring
PowerPoint
Time Management
IT Management
Operations Management
Shared Service Center
Technical Documentation
Leadership Development
Philanthropy
Mentoring
Customer Relations
Excel
Problem Solving
Customer Centric Solutions
Documentation
Electronic Data Interchange (EDI)
Software Development Life Cycle (SDLC)
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Discover more about Cardinal HealthWhat is Randy Cook email address?
Email Randy Cook at [email protected]. This email is the most updated Randy Cook email found in 2026.
What is Randy Cook phone number?
Randy Cook phone number is +14405036307 and +16145612333.
How to contact Randy Cook?
To contact Randy Cook send an email to [email protected]. If you want to call Randy Cook try calling on +14405036307 and +16145612333. (updated on September 13, 2024)
What company does Randy Cook work for?
Randy Cook works for Cardinal Health
What is Randy Cook's role at Cardinal Health?
Randy Cook is Manager Software Engineering - EDI Platform Services
What industry does Randy Cook work in?
Randy Cook works in the Hospitals And Health Care industry.
Randy Cook Email Addresses
Randy Cook Phone Numbers
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