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Ramya Raghavan

Solutions Engineer @ Twilio Inc.

Solutions Engineer at Twilio Inc.

Atlanta, Georgia

Ranked #350 out of 7,005 for Solutions Engineer in Georgia

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Ramya Raghavan's Email Addresses & Phone Numbers

Ramya Raghavan's Work Experience

Twilio Inc.

Solutions Engineer

Greater Atlanta Area

VMware Workspace ONE

Enterprise Profesional Services Engineer

May 2017 to December 2019

Greater Atlanta Area

VMware Workspace ONE

Software Consultant

June 2015 to April 2017

Atlanta

Ramya Raghavan's Education

University of Florida

Master of Science (MS), Information Systems & Operations Management,

2013 to 2015

Anna University

Bachelor of Engineering (BE), Electronics and Communications Engineering

2006 to 2010

Ramya Raghavan's Professional Skills Radar Chart

Based on our findings, Ramya Raghavan is ...

Leader
Competent
Private

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Based on our findings, Ramya Raghavan is ...

56% Left Brained
44% Right Brained

Ramya Raghavan's Estimated Salary Range

About Ramya Raghavan's Current Company

Twilio Inc.

Frequently Asked Questions about Ramya Raghavan

What company does Ramya Raghavan work for?

Ramya Raghavan works for Twilio Inc.


What is Ramya Raghavan's role at Twilio Inc.?

Ramya Raghavan is Solutions Engineer


What is Ramya Raghavan's personal email address?

Ramya Raghavan's personal email address is ra****[email protected]


What is Ramya Raghavan's business email address?

Ramya Raghavan's business email address is r****[email protected]


What is Ramya Raghavan's Phone Number?

Ramya Raghavan's phone (404) ***-*478


What industry does Ramya Raghavan work in?

Ramya Raghavan works in the Information Technology and Services industry.


About Ramya Raghavan

đź“– Summary

Solutions Engineer @ Twilio Inc. Greater Atlanta AreaEnterprise Profesional Services Engineer @ VMware Workspace ONE • Engage closely with large-scale companies on their MDM deployment and management.• Specialized in providing solutions to customers on their use cases related to Workspace One .• Work on creating custom reports for clients using SQL database and REST API • Delivered presentations and held discussions with the team on technical and non technical topics. From May 2017 to December 2019 (2 years 8 months) Greater Atlanta AreaSoftware Consultant @ VMware Workspace ONE • Responsible for application configuration, testing and issue resolution, thereby providing high customer satisfaction.• Function as the front line technical resource for the customer providing solutions and help in continuous product improvement • Identify client needs in regards to business, mobility and operations requirements and help in implementing them.• Provide support for mobile application deployment for all device platforms.• Assist customers with AirWatch component installations and provide solutions to manage their MDM.• Collaborate with internal teams such as Database, Operations, Account Services and R&D.• Mentored new hires and trained them on the Airwatch product . From June 2015 to April 2017 (1 year 11 months) AtlantaAnalyst Intern @ Aaum Research and Analytics Pvt Ltd •Studied various statistical methods and implemented them in exploratory data analysis.•Analyzed the datasets and made inferences from the datasets accordingly.•Developed decision trees using R and made predictions from the given data From June 2014 to July 2014 (2 months) Chennai Area, IndiaSoftware Engineer @ MphasiS Analysed, designed and developed applications as a part of Liquidity Management team for the client Royal Bank of Scotland• Developed Procedures in Oracle and generated client reports.• Developed and deployed a Java/JSP application to monitor and maintain client information.• Designed an automation tool to perform application health checks.• Created unit test cases to ensure that the application developed is defect free.• Compiled technical and functional design documents for the client’s easier understanding.• Conducted knowledge transfer sessions on the application. Involved in Problem solving activities as a part of Liquidity Management team• Handled and resolved client defects in a timely manner.• Fixed repeated client issues through Problem Management.• Created change requests for clients using RBS Change Management Tool.• Prepared reports and presentations on the incidents handled every week.• Provided knowledge transfer sessions on Incident Management and other project related activities.• Assisted the employees with defect handling and recovery call measures. From July 2010 to June 2013 (3 years) Chennai Area, India


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Ramya Raghavan's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 11 month(s)

Ramya Raghavan's Willingness to Change Jobs

Unlikely

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