Ram NATHAN
Product Manager at Xero | Greater Melbourne Area
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As the Service Delivery Manager at Open Universities Australia, Ram Nathan plays a pivotal role in transforming the student enrolment experience through strategic optimization of the enrolment funnel. With a robust background in software engineering and operations management, Ram leverages his expertise in requirements analysis and vendor management to ensure that the enrolment process is not only efficient but also inclusive. His mission is clear: to create a seamless journey for students as they navigate their study plans, ultimately empowering them to achieve their educational goals.
Currently, Ram is spearheading key projects aimed at increasing funnel conversion rates and enhancing self-service capabilities. By focusing on reducing cycle times and improving student Net Promoter Scores (NPS), he is dedicated to fostering a user-centric approach that prioritizes student empathy and satisfaction. His adeptness in quality assurance and software documentation ensures that all processes are meticulously crafted and continuously refined.
Ram's versatility is further underscored by his proficiency in Microsoft SQL Server and database administration, which enables him to analyze data effectively and drive informed decision-making. His leadership skills are instrumental in guiding cross-functional teams through the Software Development Life Cycle (SDLC), ensuring that all stakeholders are aligned and engaged in the pursuit of operational excellence. Through his commitment to value creation and a deep understanding of the educational landscape, Ram Nathan is not just enhancing service delivery; he is revolutionizing the way students experience higher education in Australia.
Product Manager at Xero in January 2025 to Present
Product Manager at Open Universities Australia in October 2021 to December 2024
Product Manager - platform enablement at Open Universities Australia in January 2018 to September 2021
Service Delivery Manager at Open Universities Australia in January 2015 to December 2017
Application Support Manager at Open Universities Australia in October 2013 to December 2014
Technical Lead/ Manager at HSBC in August 2008 to May 2013
Technical Consultant at IBM in January 2008 to July 2008
Software Engineer at Accenture in July 2005 to January 2008
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Birla Institute of Technology and Science, MS, Consultancy Management
Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, BE, Computer Science & Engg, Distinction
Harvard Business School Online, Negotiation Mastery, January 2020
Harvard Business School Online, Disruptive Strategy, January 2019
Birla Institute of Technology and Science, Pilani, MS
Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Bachelor of Engineering - BE
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System Development
Digital Strategy
Analytical Skills
Product Development
Stakeholder Management
Product Discovery
Performance Tuning
Database Administration
ITIL
IT Service Management
Service Delivery
Incident Management
IT Project & Program Management
Oracle
Cloud Computing
IT Infrastructure Management
IT Operations
Requirements Analysis
Project Management
Databases
Data Center
Requirements Gathering
DB2
SDLC
Unix
Solution Architecture
Cross-functional Team Leadership
Change Management
Testing
Team Management
Software Project Management
Quality Assurance
PMP
Vendor Management
Data Warehousing
Microsoft SQL Server
Software Documentation
Agile Project Management
Data Modeling
Leadership
Software Development Life Cycle (SDLC)
IBM DB2
Product Management
DevOps
Infrastructure
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Discover more about XeroWhat is Ram Nathan email address?
Email Ram Nathan at [email protected], [email protected] and [email protected]. This email is the most updated Ram Nathan's email found in 2026.
What is Ram Nathan phone number?
Ram Nathan phone number is 0450753212.
How to contact Ram Nathan?
To contact Ram Nathan send an email to [email protected], [email protected] or [email protected]. If you want to call Ram Nathan try calling on 0450753212.
What company does Ram NATHAN work for?
Ram NATHAN works for Xero
What is Ram NATHAN's role at Xero?
Ram NATHAN is Product Manager
What industry does Ram NATHAN work in?
Ram NATHAN works in the Information Technology & Services industry.
Ram NATHAN Email Addresses
Ram NATHAN Phone Numbers
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