Rafi Tuval
Vice President Of Professional Services - Digital Engagement Solutions at CSG | McKinney, Texas, United States
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Rafi Tuval serves as the Vice President of Professional Services for Digital Engagement Solutions at CSG, where he plays a pivotal role in driving transformational change within the technology and telecom sectors. With a robust background in operations management and a proven track record of achieving revenue goals of up to $270 million, Rafi has successfully built and led the delivery organization for CSG's newly established digital division. His leadership encompasses a diverse and global workforce of over 120 employees, where he is responsible for the implementation and support of three key products that enhance customer engagement and drive digital transformation.
Rafi's expertise lies in his ability to foster strong partnerships and collaboration with Product R&D and Customer Success teams, ensuring that product roadmaps are aligned with market needs and customer expectations. His strategic vision has been instrumental in establishing a comprehensive management and planning (M&P) framework throughout the organization, which has streamlined operations and improved service delivery.
In addition to his operational acumen, Rafi is a capable mentor and manager, having attracted, recruited, and nurtured teams of up to 2,500 employees. His focus on talent development and team cohesion has not only enhanced productivity but also cultivated a culture of innovation within CSG. With a strong foundation in P&L management, business development, and vendor management, Rafi is adept at navigating complex integration challenges and optimizing customer relationship management (CRM) strategies. His commitment to excellence and continuous improvement positions him as a key driver of success in the rapidly evolving digital landscape.
Vice President Of Professional Services - Digital Engagement Solutions at CSG in December 2021 to Present
VP Delivery, Training at K2View in February 2020 to March 2021
COO - Quality Engineering & Data Intelligence at Amdocs in January 2000 to August 2018
Head of Testing - AT&T at Amdocs in January 2016 to February 2018
Client Business Executive at Amdocs in April 2013 to January 2016
Head of AT&T Consumer Testing & ADM (Development) at Amdocs in April 2011 to April 2013
Testing Director - AT&T at Amdocs in January 2009 to April 2011
Director of Business Operations at Amdocs in January 2007 to January 2009
Implementation Project Manager at Amdocs in March 2002 to December 2008
Team Leader, Testing at Amdocs in January 2001 to March 2002
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Telecommunications
Project Management
Operations Management
P&L Management
Testing
Data Analysis
Business Development
Business Strategy
Software Project Management
Integration
Customer Relationship Management (CRM)
Business Transformation
Management
C-Level Relationships
Digital Transformation
Executive Management
Vendor Management
Vendor Contracts
Contract Negotiation
RFP
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Discover more about CSGWhat is Rafi Tuval email address?
Email Rafi Tuval at [email protected]. This email is the most updated Rafi Tuval email found in 2026.
How to contact Rafi Tuval?
To contact Rafi Tuval send an email to [email protected]. (updated on October 31, 2024)
What company does Rafi Tuval work for?
Rafi Tuval works for CSG
What is Rafi Tuval's role at CSG?
Rafi Tuval is Vice President Of Professional Services - Digital Engagement Solutions
What is Rafi Tuval's Phone Number?
Rafi Tuval's phone (214) ***-*158
What industry does Rafi Tuval work in?
Rafi Tuval works in the Software Development industry.
Rafi Tuval Email Addresses
Rafi Tuval Phone Numbers
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