Rachel Shepard
AI Platform Design Lead at Atlassian | Greater Seattle Area
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As the Director of Design for the AI Platform at Microsoft, Rachel Shepard is at the forefront of shaping innovative and responsible user experiences across a diverse portfolio of AI products and services, including Azure AI, Azure OpenAI, ChatGPT, Azure Machine Learning, and Cognitive Services. With a robust background in user experience (UX) and systems design, Rachel leads a multi-disciplinary UX organization that emphasizes user-centric design principles. Her strategic vision focuses on creating intuitive interfaces and seamless interactions that empower users to harness the full potential of AI technologies.
In her current role, Rachel is instrumental in managing and expanding the design and research teams dedicated to the Azure AI Platform. She spearheads key projects that explore the intersection of machine learning and user experience, ensuring that the design solutions not only meet user needs but also adhere to ethical considerations in AI deployment. By implementing design systems that promote consistency and usability, Rachel enhances the overall user journey, making complex AI functionalities accessible to a broader audience.
Her expertise in usability testing, contextual inquiry, and lean UX methodologies allows her team to iterate quickly and effectively, ensuring that user feedback directly informs design decisions. As Rachel navigates the future of AI at scale, she is committed to fostering an inclusive design culture that prioritizes diverse perspectives, ultimately driving innovation and excellence in the rapidly evolving landscape of AI technologies. Through her leadership, Rachel is not only redefining the user experience for AI products but also setting a benchmark for responsible design practices in the tech industry.
AI Platform Design Lead at Atlassian in March 2025 to Present
Head of Design, AI Platform at Microsoft in February 2020 to March 2025
Principal Design Manager for Azure IoT at Microsoft in July 2018 to February 2020
Senior Product Designer at Microsoft in April 2011 to September 2017
Product and UI Designer at Various Companies in January 2005 to January 2010
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Design Leadership
Organizational Leadership
Product Management
Product Strategies
Internet of Things (IoT)
Systems Design
Machine Learning
Artificial Intelligence (AI)
Design Management
Cross-functional Team Leadership
Product Design
User Experience Design
Interaction Design
Visual Design
User Experience
Information Design
Wireframes
Heuristic Evaluation
User Interface Design
User-centered Design
Wire Framing
Experience Design
User Research
User Interface
Usability Testing
Information Architecture
Paper Prototyping
User Scenarios
Contextual Inquiry
Usability Engineering
Card Sorting
Persona
Wireframing
Experience strategy
Usability
Management
Mobile Applications
User Experience Testing
Design Thinking
Mobile Design
Enterprise Software
Human Computer Interaction
Lean UX
User Experience (UX)
Leadership
Product Strategy
User Interaction
A/B Testing
User Journeys
Customer Journey Mapping
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Discover more about AtlassianWhat is Rachel Shepard email address?
Email Rachel Shepard at [email protected]. This email is the most updated Rachel Shepard email found in 2026.
How to contact Rachel Shepard?
To contact Rachel Shepard send an email to [email protected]. (updated on October 30, 2024)
What company does Rachel Shepard work for?
Rachel Shepard works for Atlassian
What is Rachel Shepard's role at Atlassian?
Rachel Shepard is AI Platform Design Lead
What is Rachel Shepard's Phone Number?
Rachel Shepard's phone (**) *** *** 150
What industry does Rachel Shepard work in?
Rachel Shepard works in the Software Development industry.
Rachel Shepard Email Addresses
Rachel Shepard Phone Numbers
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