Rachel Primas
Servicing Specialist - Director at UBS | Greater Philadelphia
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Rachel Primas is a seasoned mortgage professional currently serving as a Servicing Specialist - Director at UBS, where she leverages her extensive expertise to enhance client experiences throughout the loan servicing process. With a strong focus on detail and productivity, Rachel is dedicated to ensuring that every client interaction is seamless and positive. Her role encompasses a wide range of responsibilities, from overseeing loan servicing operations to managing vendor relationships, all while maintaining a high standard of customer service.
At UBS, Rachel is instrumental in key projects aimed at improving business processes within the mortgage lending sector. Her ability to analyze and refine workflows has led to significant enhancements in efficiency and client satisfaction. By implementing strategic training programs for call center staff, she ensures that her team is well-equipped to handle inquiries and resolve issues promptly, fostering a culture of excellence in customer service.
Rachel's proficiency in credit analysis, banking operations, and loan management positions her as a vital resource within the organization. Her commitment to continuous improvement drives her to stay abreast of industry trends and regulatory changes, allowing her to provide informed guidance to both clients and colleagues. As a leader in the mortgage servicing space, Rachel Primas exemplifies the qualities of diligence and dedication, making her an invaluable asset to UBS and its clients.
Servicing Specialist - Director at UBS in September 2020 to Present
Client Relations Account Liaison at PHH Mortgage in June 2017 to September 2020
Loss Mitigation Supervisor at PHH Mortgage in March 2012 to June 2017
Supervisor/Outsourcing Vendor Liaison , Collection Department at PHH Mortgage in December 2010 to March 2012
Assistant Supervisor at PHH Mortgage in April 2007 to December 2010
Various Positions at PHH Mortgage in January 2003 to April 2007
Sales Rep at Knology in January 2000 to January 2002
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Loss Mitigation
Mortgage Servicing
Mortgage Banking
Credit
Residential Mortgages
Call Center
Banking
Process Improvement
Vendor Management
Customer Service
Loans
Leadership
Loan Servicing
Call Centers
Training
Risk Management
Contact Centers
Mortgage Lending
Business Process Improvement
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Discover more about UBSWhat is Rachel Primas email address?
Email Rachel Primas at [email protected]. This email is the most updated Rachel Primas email found in 2026.
How to contact Rachel Primas?
To contact Rachel Primas send an email to [email protected].
What company does Rachel Primas work for?
Rachel Primas works for UBS
What is Rachel Primas's role at UBS?
Rachel Primas is Servicing Specialist - Director
What is Rachel Primas's Phone Number?
Rachel Primas's phone (**) *** *** 166
What industry does Rachel Primas work in?
Rachel Primas works in the Financial Services industry.
Rachel Primas Email Addresses
Rachel Primas Phone Numbers
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