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Rachel Pisarevich

Marketing Researcher @ Chat Sports - Live Sports News for Digital

Account Manager at Canto

San Francisco, California

Ranked #893 out of 17,860 for Marketing Researcher in California

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Rachel Pisarevich's Email Addresses & Phone Numbers

Rachel Pisarevich's Work Experience

Chat Sports - Live Sports News for Digital

Marketing Researcher

January 2015 to May 2015

San Francisco, California

Canto

Customer Success Manager

October 2018 to March 2019

San Francisco, California

Canto

Account Manager

San Francisco Bay Area

Rachel Pisarevich's Education

University of San Francisco

Bachelor of Business Administration (B.B.A.), Marketing

2013 to 2015

Rachel Pisarevich's Professional Skills Radar Chart

Based on our findings, Rachel Pisarevich is ...

Democratic
Leader
Talkative

What's on Rachel Pisarevich's mind?

Based on our findings, Rachel Pisarevich is ...

50% Left Brained
50% Right Brained

Rachel Pisarevich's Estimated Salary Range

About Rachel Pisarevich's Current Company

Chat Sports - Live Sports News for Digital

Conducted research to increase traffic to the ChatSports app

Frequently Asked Questions about Rachel Pisarevich

What company does Rachel Pisarevich work for?

Rachel Pisarevich works for Chat Sports - Live Sports News for Digital


What is Rachel Pisarevich's role at Chat Sports - Live Sports News for Digital?

Rachel Pisarevich is Marketing Researcher


What is Rachel Pisarevich's personal email address?

Rachel Pisarevich's personal email address is l****[email protected]


What is Rachel Pisarevich's business email address?

Rachel Pisarevich's business email addresses are not available


What is Rachel Pisarevich's Phone Number?

Rachel Pisarevich's phone (213) ***-*166


What industry does Rachel Pisarevich work in?

Rachel Pisarevich works in the Computer Software industry.


About Rachel Pisarevich

📖 Summary

Marketing Researcher @ Chat Sports - Live Sports News for Digital Conducted research to increase traffic to the ChatSports app From January 2015 to May 2015 (5 months) San Francisco, CaliforniaCustomer Success Manager @ Canto From October 2018 to March 2019 (6 months) San Francisco, CaliforniaAccount Manager @ Canto Cultivate positive, lasting relationships with assigned Canto customersAct as the account quarterback to ensure the client gets the support they need to be successful with Canto’s softwareOversee new customer on-boarding from kickoff through completionComplete quarterly account reviews, health checks, and provide ongoing supportMeet and exceed all Canto subscription renewal goals and mitigate churn risks Currently averaging 106% Net RenewalCreate up-sell & cross-sell opportunitiesPartner with sales, customer support, & product teams as needed to support customers San Francisco Bay AreaSenior Enterprise Customer Success Manager @ Demandforce I am a marketing consultant providing insights on how to get most value out of the product and keep several Key Clients and 50+ strategic clients on track to hit their goalsOther role responsabilities:• Spearhead processes and procedures to increase client retention from 60% to 75% (~$7.5 Million in saved revenue)• Gathered evidence to identify what actionable metrics maintain company revenue • Aid in creating and segmenting marketing promotions for over 200 clients resulting in an increase of online presence, new client acquisition, and revenue.• Communicate value of product improvements to clients as liaison to product development team suggesting feature requests.• Primarily working with 50+ strategic accounts, handling implementation, mid subscription QBRs, and end-of-subscription renewals• Monitor product usage and KPIs through Salesforce and Gainsight to consult clients on best practices ensuring positive ROI• Communicate value of product improvements to clients while also working as liaison to product development team suggesting feature requests From January 2016 to October 2018 (2 years 10 months) San Francisco Bay AreaQuality Assurance Analyst @ Demandforce I improved customer experience by participating in bug testing before each new product release to decrease calls to technical support. I audited new hired technical support representative's interactions with clients to set in place standard operating procedures and comprehensive scripts to expedite the learning process. I Worked across departments to plan and roll out new processes, brainstormed with leadership team to streamline and create more efficiency From September 2016 to November 2016 (3 months) San Francisco Bay Area


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In a nutshell

Rachel Pisarevich's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 0 month(s)

Rachel Pisarevich's Willingness to Change Jobs

Unlikely

Likely

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