Rachel North
Head of Learning and Development PMO Lead - Colleague Experience Team at Santander UK | Basingstoke, England, United Kingdom
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Rachel North is a distinguished leader in the banking and fintech sectors, currently serving as the Head of Core Lending Products at Santander UK. With a robust background in banking and broker experience, Rachel has honed her expertise in B2B and SME financial solutions, particularly in technology funding. Her qualifications, including DiPM and MCIM, underscore her commitment to professional excellence and strategic innovation.
In her current role, Rachel is pivotal in shaping Santander's Corporate and Commercial Learning & Development (L&D) programme. This initiative is designed to enhance the skills and knowledge of employees across various functions, ensuring that the bank remains at the forefront of industry trends and customer needs. As the Programme and Project Lead for designated pathways, she is responsible for driving key projects that align with Santander’s strategic objectives, focusing on product management and innovation.
Rachel’s extensive experience spans multiple functions within Banking, Asset & Invoice Finance, and Transaction Banking Services, where she has operated at the C-Suite level and within matrix management structures. Her proficiency in product lifecycle management, credit risk assessment, and strategic planning allows her to effectively navigate complex stakeholder landscapes. By conducting stakeholder workshops and leveraging her insights in commercial banking, Rachel fosters collaboration and drives impactful product innovations that meet the evolving demands of the market.
With a strong emphasis on business planning and SaaS solutions, Rachel North exemplifies the dynamic leadership necessary to propel Santander UK’s core lending products into the future, ensuring they remain competitive and responsive to the needs of their clients.
Head of Learning and Development PMO Lead - Colleague Experience Team at Santander UK in May 2024 to Present
Head of Core Lending Products at Santander UK in April 2017 to May 2024
Head of Asset & 3rd Party Products at Santander UK in February 2015 to April 2017
Head of Market Management Global Channels Transactions Services RBS at Royal Bank of Scotland in June 2012 to February 2015
Head of Product Development And Innovation at Royal Bank of Scotland in July 2011 to June 2012
Head of Marketing Asset & Sales Finance (Barclays Corporate) at Barclays Bank in April 2010 to July 2011
Head of Product, Insight and Marketing at Barclays Bank in November 2009 to April 2010
Head of Product & Proposition at Barclays Bank in October 2006 to October 2009
Senior Product & Proposition Manager at Barclays Bank in April 2005 to October 2006
Chief Operating Officer at CCL plc in October 1995 to April 2005
Professional Services Team at Tower Leasing Ltd in February 1990 to October 1995
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Continuous Improvement
Business Process Improvement
Customer Marketing
Distributed Team Management
Manufacturing
Training Delivery
Strategic Thinking
Training and Development (HR)
Team Leadership
Budget Management
Programme Office
Presentation Skills
People Development
Banking
Strategy
Financial Services
Product Management
Management
Payments
Business Strategy
Competitive Analysis
Team Management
E-commerce
Stakeholder Management
Financial Risk
Relationship Management
Risk Management
Software Industry
Business Planning
Leadership
Customer Experience
Product Development
SaaS
Lead Generation
Credit Risk
Strategic Planning
Digital Strategy
Proposition Development
IT Strategy
Business Intelligence
Senior Stakeholder Management
Stakeholder Analysis
Stakeholder Engagement
Mentoring
Requirements Analysis
Coaching
Team Building
Remediation
Marketing Strategy
Product Innovation
Product Lifecycle Management
Troubleshooting
Process Management
Business Relationship Management
Commercial Banking
Change Management
Online Banking
Internet Banking
Project Management
Stakeholder Workshops
Matrix Management
Collaborative Problem Solving
Operational Risk Management
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Discover more about Santander UKWhat is Rachel North email address?
Email Rachel North at [email protected] and [email protected]. This email is the most updated Rachel North's email found in 2026.
How to contact Rachel North?
To contact Rachel North send an email to [email protected] or [email protected].
What company does Rachel North work for?
Rachel North works for Santander UK
What is Rachel North's role at Santander UK?
Rachel North is Head of Learning and Development PMO Lead - Colleague Experience Team
What is Rachel North's Phone Number?
Rachel North's phone +44 ** **** *988
What industry does Rachel North work in?
Rachel North works in the Financial Services industry.
Rachel North Email Addresses
Rachel North Phone Numbers
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