Rachel Cunningham
Vice President of Customer Success at TrustEngine | Greater Pittsburgh Region
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As the Vice President of Customer Success at TrustEngine, Rachel Cunningham is at the forefront of enhancing customer experiences in the dynamic landscape of financial technology. With a passion for customer experience that drives her leadership, Rachel oversees a multifaceted team encompassing Customer Operations, Support, and Success. Her strategic vision is focused on maximizing customer journeys through tailored solutions and exceptional service, ensuring that clients not only adopt but thrive with TrustEngine’s innovative offerings.
Rachel’s expertise in account management and solution selling empowers her team to address diverse client needs effectively. By fostering a culture of advanced problem-solving, she leads initiatives that prioritize customer retention and growth, ultimately enhancing the overall value proposition of TrustEngine’s services. Under her guidance, the Customer Success department collaborates closely with Sales Boomerang and Mortgage Coach, leveraging strategic partnerships to amplify customer engagement and satisfaction.
Her leadership style emphasizes the importance of networking and building strong relationships, both internally and externally. By integrating customer feedback into the operational framework, Rachel ensures that the Customer Success teams are not just reactive but proactive in identifying opportunities for improvement and innovation. With a keen focus on sales operations and management, Rachel Cunningham is dedicated to driving initiatives that not only meet but exceed customer expectations, solidifying TrustEngine’s reputation as a leader in the industry.
Vice President of Customer Success at TrustEngine in September 2022 to February 2025
Director, Customer Success at Sales Boomerang in April 2021 to September 2022
Senior Manager, Sales Support & Engineering at DQE Communications LLC in May 2013 to April 2021
Major Account Manager at Windstream Communications in September 2009 to May 2013
Customer Specialist at Verizon Telecom in January 2006 to September 2009
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Customer Satisfaction
ClientSuccess
Strategy
Account Management
Telecommunications
Solution Selling
Sales
Managed Services
Customer Service
Sales Operations
Cloud Computing
MPLS
Leadership
Enterprise Software
Management
Networking
Strategic Partnerships
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Discover more about TrustEngineWhat is Rachel Cunningham email address?
Email Rachel Cunningham at [email protected] and [email protected]. This email is the most updated Rachel Cunningham email found in 2026.
What is Rachel Cunningham phone number?
Rachel Cunningham phone number is +17245717147.
How to contact Rachel Cunningham?
To contact Rachel Cunningham send an email to [email protected] or [email protected]. If you want to call Rachel Cunningham try calling on +17245717147. (updated on September 13, 2024)
What company does Rachel Cunningham work for?
Rachel Cunningham works for TrustEngine
What is Rachel Cunningham's role at TrustEngine?
Rachel Cunningham is Vice President of Customer Success
What industry does Rachel Cunningham work in?
Rachel Cunningham works in the Software Development industry.
Rachel Cunningham Email Addresses
Rachel Cunningham Phone Numbers
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