Paul Stevens
Principal Technical Support Engineer at Oracle | Groton, Massachusetts, United States
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Paul Stevens is a Principal Technical Support Engineer at Oracle, where he leverages his extensive expertise in network troubleshooting and customer management to deliver exceptional support for complex technical issues. With a strong foundation in IP networking, Linux systems, and network architecture, Paul plays a pivotal role in ensuring the seamless operation of Oracle's cutting-edge technologies, particularly in the realm of 5G products. His current focus on Kubernetes and container orchestration highlights his commitment to staying at the forefront of industry advancements, as he actively engages in projects that involve setting up and maintaining robust lab environments, performing critical upgrades during maintenance windows, and generating traffic using tools like Seagull, Postman, and Vegeta.
In addition to his hands-on technical skills, Paul is adept at creating comprehensive Pre-Check and Post-Check documentation, which is essential for maintaining high service levels and ensuring customer satisfaction. His proficiency with monitoring and logging tools such as EFK (Elasticsearch, Fluentd, Kibana), Prometheus, and Grafana allows him to provide insightful analytics and performance metrics that drive operational excellence. With experience across various operating systems, including CentOS, RedHat, Solaris, Windows, and Gentoo, as well as virtualization technologies like OpenStack, Paul is well-equipped to tackle the diverse challenges presented in today's dynamic IT landscape. As he looks toward future opportunities, his passion for Kubernetes and containerization positions him as a valuable asset in any organization aiming to innovate and optimize their infrastructure.
Principal Technical Support Engineer at Oracle in April 2013 to Present
Principal Technical Support Engineer at Sonus Networks in January 2003 to December 2012
HW/SW Certification Testing Engineer at Genuity in May 2000 to July 2002
Program Manager – Engineering at Genuity in January 1999 to January 2000
Manager VPN Support at GTE Internetworking in January 1998 to January 1999
Technical Support Analyst/System Engineer at BBN Technologies in January 1990 to January 1998
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SS7
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Solaris
IP
Linux
TCP/IP
Network Architecture
Wireless
Switches
Unix
Cisco Technologies
Ethernet
High Availability
IPSec
Hardware
ISUP
ISDN
Network Design
Networking
Perl
OSPF
Routing
RTP
SIP
SNMP
Servers
Technical Support
TDM
Telecommunications
Testing
Troubleshooting
VPN
Internet Protocol (IP)
Signaling System 7 (SS7)
Session Initiation Protocol (SIP)
Voice over IP (VoIP)
Internet Protocol Suite (TCP/IP)
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Discover more about OracleWhat is Paul Stevens email address?
Email Paul Stevens at [email protected] and [email protected]. This email is the most updated Paul Stevens email found in 2026.
What is Paul Stevens phone number?
Paul Stevens phone number is +19787646037 and +16184062476.
How to contact Paul Stevens?
To contact Paul Stevens send an email to [email protected] or [email protected]. If you want to call Paul Stevens try calling on +19787646037 and +16184062476.
What is Paul Stevens net worth?
Paul Stevens has an estimated net worth of $150,000 to $249,999
What company does Paul Stevens work for?
Paul Stevens works for Oracle
What is Paul Stevens's role at Oracle?
Paul Stevens is Principal Technical Support Engineer
What industry does Paul Stevens work in?
Paul Stevens works in the Software Development industry.
Paul Stevens Email Addresses
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