Patty Chen
Chief Operating Officer at FTD | United States
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Patty Chen is a dynamic executive leader currently serving as the Head of Business Operations for a nationwide food and beverage startup, where she plays a pivotal role in driving the company's strategic vision and operational execution. With a rich background in transformations and operations strategy, Patty has successfully navigated the complexities of M&A integrations and has spearheaded programs that bridge the gap between startup agility and the robustness of large corporations. Her multidisciplinary expertise spans customer experience (CX), supply chain management, technology integration, and e-commerce, making her an invaluable asset in the fast-paced F&B industry.
In her current role, Patty wears multiple hats, functioning as the COO, interim CFO, and CTO, where she is responsible for orchestrating the strategy and execution of critical functions such as supply chain optimization, customer experience enhancement, and go-to-market strategies. She is particularly focused on establishing best practices that promote operational efficiency and foster strategic partnerships, all while scaling the company for sustainable growth. Her hands-on experience with production planning, demand forecasting, and third-party logistics (3PL) enables her to implement innovative solutions that streamline processes and enhance productivity.
Patty's proficiency in business analysis and process improvement allows her to identify synergies and carve-outs that drive value creation. By leveraging her skills in SQL and data-driven decision-making, she ensures that the startup remains agile and responsive to market demands. As a forward-thinking leader, Patty Chen is committed to transforming challenges into opportunities, positioning her company as a formidable player in the competitive F&B landscape.
Chief Operating Officer at FTD in January 2020 to January 2023
Sr. Director BI Data Governance at Charter Communications in January 2019 to January 2020
Strategy, CMT (via acquisition as Principal @ IBB Consulting) at Accenture in January 2018 to January 2019
Principal at IBB Consulting Group in January 2011 to January 2018
Technical Product Manager at Ricoh USA, Inc. in January 2009 to January 2011
Consulting Manager at The Revere Group in January 2006 to January 2009
Co-Founder, COO at Center for Recording Arts, 501c3 in January 2005 to January 2008
Oracle Consultant at BearingPoint in January 2005 to January 2006
ERP/Operations Specialist at Pretium Packaging in January 2004 to January 2005
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Partnership Agreements
Operational Excellence
Product Strategy
Pricing Strategy
Early-Stage Startups
Beverage Development
Startup
Non-profit Management
Oracle E-Business Suite
Oracle Applications
SQL
Customer Experience Transformation
Turnaround
P&L Modeling
Production Planning
Team Management
Offshore Management
Technology Change Management
Product Marketing
Manufacturing Process Improvement
Executive Leadership
Contact Center Management
Customer Experience Management
Analytics
Product Development
Software Development
Agile Methodologies
Cable Modem Termination System (CMTS)
Project Management Office (PMO)
Product Launch Planning
M&A strategy
Brand Marketing
customer service strategy
Data Governance
org design
org development
technology strategy
data strategy
Stakeholder Management
Distribution Center Operations
Inventory Management
Demand Planning
Third-Party Logistics (3PL)
International Logistics
Supply Chain Management
P&L Management
Marketing Strategy
Key Performance Indicators
Business Process
Program Management
Forecasting
Project Management
Business Process Improvement
Oracle
Change Management
CRM
Process Improvement
Integration
IT Strategy
Requirements Analysis
Telecommunications
Management Consulting
Analysis
Management
Business Analysis
SDLC
Leadership
Business Intelligence
Software Development Life Cycle (SDLC)
Customer Relationship Management (CRM)
Business Strategy
Strategic Planning
Strategy
Business Development
M&A integration
M&A due diligence
Operations Management
Business Process Management
Cross-functional Team Leadership
Project Governance
Product Management
Agile & Waterfall Methodologies
Mergers & Acquisitions
Organizational Development
Nonprofit Organizations
Financial Analysis
Financial & Operational Modeling
Operational Execution
Synergies
Carve-outs
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What is Patty Chen email address?
Email Patty Chen at [email protected] and [email protected]. This email is the most updated Patty Chen email found in 2026.
What is Patty Chen phone number?
Patty Chen phone number is +13144948873 and +12126827201.
How to contact Patty Chen?
To contact Patty Chen send an email to [email protected] or [email protected]. If you want to call Patty Chen try calling on +13144948873 and +12126827201.
What company does Patty Chen work for?
Patty Chen works for FTD
What is Patty Chen's role at FTD?
Patty Chen is Chief Operating Officer
What industry does Patty Chen work in?
Patty Chen works in the Retail industry.
Patty Chen Email Addresses
Patty Chen Phone Numbers
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