Patricia Thompson
Director iTech University/ CPIC Practice Manager at iTech AG, LLC | Middletown, Maryland, United States
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Patricia Thompson serves as the Director of iTech University and CPIC Practice Manager at iTech AG, LLC, where she leverages over 20 years of extensive experience in supporting government, non-profit, and financial sectors. In her current role, Patricia is instrumental in coordinating, developing, and leading comprehensive training programs designed to enhance the skills of new hires and internal team members. Her initiatives encompass a wide range of topics, including ServiceNow, HyperScience, Project Management, Job Readiness, CPIC, and Leadership, ensuring that employees are equipped with the necessary tools and knowledge to excel in their roles.
Patricia's expertise in Strategic Planning and Implementation, Business Process Analysis, and Capital Planning and Investment Control (CPIC) is pivotal to the success of these training programs. She has played a critical role in the formulation of business cases, performance management, and organizational change management, guiding teams through the complexities of program implementation and management. Her proficiency in following Software Development Life Cycle (SDLC) processes ensures that all training and operational initiatives align with industry best practices.
In addition to her training responsibilities, Patricia supports the implementation of ServiceNow for internal operations, enhancing efficiency and effectiveness across the organization. Her contributions to the Small Business Administration (SBA) and Treasury's Technology Business Management (TBM) review, as well as the implementation of ServiceNow and Proven Optics for budget execution, highlight her commitment to process improvement and governance. With a strong foundation in project portfolio management and IT strategy, Patricia Thompson continues to drive innovation and excellence at iTech AG, LLC, making her a vital asset to the organization and its clients.
Director iTech University/ CPIC Practice Manager at iTech AG, LLC in February 2016 to Present
TIPSS IV Program Manager / IRS Program Manager at Ace Info Solutions, Inc. in January 2014 to March 2016
Project Manager / Engagement Lead at Consulting Group in October 2012 to January 2014
Senior Consultant / Engagement Lead / Business Analyst at Chevo Consulting in October 2003 to September 2012
COTS Integration Specialist at Revenue Solutions, Inc. in August 2002 to December 2002
Premium Operations Manager (Project Manager) at Getronics (DigitalNet), in April 2002 to August 2002
COTS System Implementation Manager at Systems Plus, Inc., in May 2001 to January 2002
Project Manager at Impact Innovations Group in May 2000 to May 2001
Senior Professional Services Consultant at Pegasystems, Inc., in March 1997 to May 2000
Business Systems Trainer/Business Analyst at The American Red Cross in September 1996 to March 1997
Senior Client Services Consultant at Accelerated Payment Systems, Inc., in March 1995 to September 1996
Rules-Based Technology Expert, Customer Service at AllFirst Bank (M&T) in April 1980 to March 1995
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ISTQB
SDLC
Business Process Improvement
Program Management
Agile Project Management
SharePoint
Management Consulting
Process Improvement
Business Process Re-engineering
Change Management
Business Process
Project Management
User Acceptance Testing
Integration
PMO
Project Portfolio Management
Agile Methodologies
MS Project
IT Strategy
Business Analysis
Requirements Gathering
Requirements Analysis
Capital Planning Professional (CPP)
Project Planning
Analysis
CRM
Government
Management
Strategic Planning
Quality Assurance
Leadership
Training
Microsoft Project
PMP
Consulting
Strategy
Governance
Analytical Skills
Career Management
Team Leadership
Team Management
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What is Patricia Thompson email address?
Email Patricia Thompson at [email protected] and [email protected]. This email is the most updated Patricia Thompson email found in 2026.
What is Patricia Thompson phone number?
Patricia Thompson phone number is +12403153767.
How to contact Patricia Thompson?
To contact Patricia Thompson send an email to [email protected] or [email protected]. If you want to call Patricia Thompson try calling on +12403153767. (updated on October 29, 2024)
What company does Patricia Thompson work for?
Patricia Thompson works for iTech AG, LLC
What is Patricia Thompson's role at iTech AG, LLC?
Patricia Thompson is Director iTech University/ CPIC Practice Manager
What industry does Patricia Thompson work in?
Patricia Thompson works in the It Services And It Consulting industry.
Patricia Thompson Email Addresses
Patricia Thompson Phone Numbers
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