Parijat Sharma

Q: What is Parijat Sharma email address?

Email Parijat Sharma at parijat_sharma@navyfederal.org. This email is the most updated Parijat Sharma email found in 2026.

Q: How to contact Parijat Sharma?

To contact Parijat Sharma send an email to parijat_sharma@navyfederal.org. (updated on October 31, 2024)

Principal Solutions Architect at Navy Federal Credit Union | Coppell, Texas, United States

About Parijat Sharma

Parijat Sharma serves as a Principal Solutions Architect at Navy Federal Credit Union, where he leverages his extensive 18 years of experience in Information Technology to drive innovative solutions that enhance member engagement and operational efficiency. With a strong technical background and a visionary approach to technology, Parijat has been instrumental in leading the Omni-Channel initiative as part of the Modernizing Contact Center project. This initiative is designed to create a seamless, member-focused experience, allowing Navy Federal's members to interact through various channels—be it voice, chat, or digital platforms. By understanding member preferences, Parijat and his team are able to provide timely and relevant information, ultimately enriching the member experience.

His expertise in Genesys Cloud and Microsoft Dynamics CRM, combined with a solid grasp of speech recognition and natural language processing (NLP), enables him to architect solutions that not only meet but exceed member expectations. Parijat's strong analytical skills and proficiency in requirements analysis ensure that the solutions are not only technically sound but also aligned with the strategic goals of the organization. His leadership in Agile methodologies fosters a collaborative environment that encourages innovation and continuous improvement among his team members. Recognized for his outstanding call center management capabilities, Parijat is dedicated to developing talent and building strong interpersonal relationships, which are crucial for driving successful technology initiatives within Navy Federal Credit Union. Through his efforts, Parijat is not only modernizing the contact center but also setting a new standard for member service in the financial industry.

Parijat Sharma Work