Pankaj Kumar
Senior Operations Associate at SoftwareOne | Gurugram, Haryana, India
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Pankaj Kumar is currently thriving in his role as an Associate - Modern Operations at SoftwareOne, where he leverages his expertise in enterprise resource planning (ERP) and billing processes to enhance operational efficiency. His primary focus is on managing Recurring Monthly Billing for customers, specifically for Microsoft, which requires a keen understanding of financial workflows and meticulous attention to detail. Pankaj plays a pivotal role in handling reconciliation files for the LATAM and EMEA regions, ensuring that discrepancies are swiftly addressed and resolved. His ability to navigate complex queries through IT tickets demonstrates his commitment to providing exceptional support to subsidiaries across diverse geographical locations.
In addition to his core responsibilities, Pankaj excels in creating Purchase Orders and Sales Orders, showcasing his proficiency in business-to-business (B2B) transactions. His analytical skills come to the forefront as he executes billing tasks, ensuring accuracy and compliance with financial regulations. Pankaj's collaborative spirit shines through in his interactions with cross-functional teams, where he employs his negotiation and closing skills to foster strong relationships and drive successful outcomes.
Pankaj is not only passionate about his current projects but is also dedicated to continuous learning and professional growth. He embraces the motto "Learn from yesterday" as a guiding principle, striving to enhance his skills in tools like Microsoft Dynamics NAV and Office 365. With a strong foundation in unstructured data management and team leadership, Pankaj is well-equipped to contribute to SoftwareOne's mission of delivering innovative solutions and exceptional service to its clients. His proactive approach and commitment to excellence make him an invaluable asset to the organization.
Senior Operations Associate at SoftwareOne in January 2025 to Present
Associate - Modern Operations at SoftwareOne in November 2022 to December 2024
Academy Associate at SoftwareOne in October 2022 to November 2022
Deputy Manager II at ICICI Bank in January 2022 to May 2022
Business Development Executive at Ceasefire Industries Pvt Ltd. in June 2021 to July 2021
Market Research Intern at Awign in June 2020 to September 2020
Case Study and Analysis at Vardhan Consulting Engineers in July 2020 to August 2020
Digital Marketing Intern at releaseMyAd.com in June 2020 to July 2020
influencer marketing at Trell in April 2020 to June 2020
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FOSTIIMA Business School, PGDM, January 2019 to January 2021
GMIT | Gargi Memorial Institute of Technology, Bachelor of Technology (B.Tech.), January 2013 to January 2017
Jai Hind Public School, Higher Secondary, January 2010 to January 2013
Gyan Bharti Residential Complex, Secondary, January 2001 to January 2010
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Excel Dashboards
Data Visualization
Critical Thinking
Order Management
Sales Order Processing
Order Fulfillment
Strategic Sales Planning & Execution
Client Relationship Building & Management
Market Research & Analysis
Cross-functional Team Collaboration
Strategic Business Development
Client Relationship Management
Sales Pipeline Management
Market Analysis and Research
Negotiation and Closing Skills
Team Collaboration
Solution Selling
Goal-Oriented and Results-Driven
Global billing
Portfolio Analysis
Enterprise Resource Planning (ERP)
Client Relations
Customer Relationship Management (CRM)
Decision-Making
Office 365
Problem Solving
Microsoft Licensing
CSP
Microsoft Azure
Microsoft Dynamics NAV
Pyracloud
Data Analysis
Quantitative Analytics
Data Cleaning
Unstructured Data
Cascading Style Sheets (CSS)
Business-to-Business (B2B)
Mechanical Engineering
AutoCAD Mechanical
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
SolidWorks
Team Leadership
Team Management
Improvise
Teamwork
AutoCAD
Leadership
Motivational Speaking
Computer Literacy
Windows
R (Programming Language)
Python (Programming Language)
MongoDB
Data Analytics
Tech Career Skills
Business Analysis
Agile Methodologies
Requirements Analysis
Benefits Realisation
Business Process Management
Requirements Gathering
Stakeholder Engagement
Project Management
Cross-team Collaboration
Requirements Management
Microsoft 365
Data Science
Data Management
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Discover more about SoftwareOneWhat is Pankaj Kumar email address?
Email Pankaj Kumar at [email protected]. This email is the most updated Pankaj Kumar's email found in 2026.
What is Pankaj Kumar phone number?
Pankaj Kumar phone number is 6201977001.
How to contact Pankaj Kumar?
To contact Pankaj Kumar send an email to [email protected]. If you want to call Pankaj Kumar try calling on 6201977001.
What company does Pankaj Kumar work for?
Pankaj Kumar works for SoftwareOne
What is Pankaj Kumar's role at SoftwareOne?
Pankaj Kumar is Senior Operations Associate
What industry does Pankaj Kumar work in?
Pankaj Kumar works in the Publishing industry.
Pankaj Kumar Email Addresses
Pankaj Kumar Phone Numbers
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