Phyllis Randle
Operations Analyst at TEXPO POWER | Houston, Texas, United States
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Phyllis Randle serves as an Operations Analyst at Texpo Power, where her dedication to excellence and strategic problem-solving skills shine through in her daily responsibilities. With a strong commitment to enhancing operational efficiency, Phyllis meticulously researches and analyzes issues that arise from various channels, including the Call Center, TDSP Relations, and Business Services. Her role is pivotal in mitigating customer complaints and ensuring a seamless experience for clients, as she expertly navigates escalations from entities such as the Public Utility Commission (PUC) and Better Business Bureau (BBB).
Phyllis’s expertise in root cause analysis allows her to identify the origins of issues, classify errors, and implement process improvements that enhance overall service delivery. By leveraging her skills in project management and strategic planning, she not only resolves current challenges but also anticipates potential future issues, ensuring that Texpo Power remains at the forefront of the energy industry. Her proficiency in Microsoft Excel and data management enables her to maintain accurate databases, facilitating informed decision-making and effective communication across departments.
In addition to her analytical capabilities, Phyllis is a natural leader who fosters a culture of continuous improvement and training within her team. Her ability to negotiate contracts and manage budgets further underscores her multifaceted skill set, making her an invaluable asset to Texpo Power. As she continues to strive for excellence, Phyllis Randle exemplifies the dedication and professionalism that drive the company’s success in a competitive market.
Operations Analyst at TEXPO POWER in September 2013 to Present
Quality Assurance (job coach) at Reliant Energy in January 2002 to January 2012
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Houston Community College, Certificate of Health Management and Business, Business/Commerce, General, August 2026
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Management
Project Management
Process Improvement
Training
Leadership
Budgets
Program Management
Strategic Planning
Customer Service
Contract Negotiation
Microsoft Excel
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What is PHYLLIS RANDLE email address?
Email PHYLLIS RANDLE at [email protected]. This email is the most updated PHYLLIS RANDLE's email found in 2026.
How to contact PHYLLIS RANDLE?
To contact PHYLLIS RANDLE send an email to [email protected].
What company does Phyllis Randle work for?
Phyllis Randle works for TEXPO POWER
What is Phyllis Randle's role at TEXPO POWER?
Phyllis Randle is Operations Analyst
What is Phyllis Randle's Phone Number?
Phyllis Randle's phone (214) ***-*136
What industry does Phyllis Randle work in?
Phyllis Randle works in the Utilities industry.
Phyllis Randle Email Addresses
Phyllis Randle Phone Numbers
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