Nick Orrick
Vice President - CX at BASYS Processing Inc. | Overland Park, Kansas, United States
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Nick Orrick serves as the Vice President of Customer Experience (CX) at BASYS Processing Inc., where he plays a pivotal role in shaping the customer journey from implementation through the entire post-sale lifecycle. With a robust background in fintech, paytech, and financial services, Nick leverages his expertise to enhance customer satisfaction and retention, ensuring that both clients and partners receive unparalleled support and education. His strategic oversight encompasses account management, customer support, and comprehensive customer education initiatives, all designed to align with BASYS’s mission and values.
In his current role, Nick is instrumental in driving key projects that focus on optimizing the customer experience. He collaborates closely with senior leadership to develop and implement a customer success strategy that not only meets but exceeds client expectations. His ability to coach and lead teams is complemented by his strategic financial planning skills, which enable him to identify opportunities for new business development and enhance operational efficiencies.
Nick's commitment to problem-solving and leadership development fosters a culture of continuous improvement within the organization. By utilizing Lominger competencies, he ensures that team members are equipped with the necessary skills to excel in their roles, ultimately contributing to higher customer retention rates. His holistic approach to customer experience positions BASYS Processing Inc. as a leader in the industry, driving growth and innovation while maintaining a steadfast focus on client success.
Vice President - CX at BASYS Processing Inc. in October 2019 to Present
Division Director at Allied Global Services in January 2014 to October 2019
Regional Director at Apollo Education Group in September 2007 to November 2013
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Student Financial Aid
Staff Development
Leadership
Training
Student Loans
Recruiting
Title IV
Admissions
Coaching
Strategic Financial Planning
Enrollment Management
Strategy
Campus
Student Engagement
Retaining Customers
PeopleSoft
Babysitting
Situational Leadership
Emotional Intelligence
Lominger Competencies
New Business Development
Business Development
Technical Recruiting
Customer Retention
Customer Satisfaction
Customer Service
Team Building
Strategic Planning
Management
Project Management
Consulting
Microsoft Office
Sales
Talent Acquisition
Problem Solving
Team Leadership
Performance Management
Cross-functional Team Leadership
Change Management
Leadership Development
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Discover more about BASYS Processing Inc.What is Nick Orrick email address?
Email Nick Orrick at [email protected] and [email protected]. This email is the most updated Nick Orrick email found in 2026.
What is Nick Orrick phone number?
Nick Orrick phone number is +19135488146 and +19138975758.
How to contact Nick Orrick?
To contact Nick Orrick send an email to [email protected] or [email protected]. If you want to call Nick Orrick try calling on +19135488146 and +19138975758. (updated on October 31, 2024)
What company does Nick Orrick work for?
Nick Orrick works for BASYS Processing Inc.
What is Nick Orrick's role at BASYS Processing Inc.?
Nick Orrick is Vice President - CX
What industry does Nick Orrick work in?
Nick Orrick works in the Financial Services industry.
Nick Orrick Email Addresses
Nick Orrick Phone Numbers
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