Neil Hehim
Senior Vice President Strategy & Operations COO at Ellucian | Washington, District of Columbia, United States
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As the Senior Vice President of Strategy & Operations at Ellucian, Neil Hehim plays a pivotal role in shaping the strategic direction and operational excellence of a company that supports over 2,900 customers across 50 countries, impacting the educational journeys of 22 million students. With more than 20 years of international leadership experience, Neil is adept at fostering strong customer relationships and delivering value-based solutions that resonate with the unique needs of higher education institutions. His expertise in transforming on-premises service delivery organizations to cloud-based models has been instrumental in enhancing operational efficiencies and driving customer retention.
At Ellucian, Neil spearheads key projects that focus on optimizing internal business processes, ensuring that the organization not only meets but exceeds customer expectations. His commitment to increasing Annual Recurring Revenue (ARR) renewals is complemented by his strategic oversight of project portfolio management, where he aligns resources with organizational goals to maximize impact. Neil's transformational leadership style is evident in his ability to build high-performing teams that thrive in dynamic environments, leveraging their skills in IT service management, custom software development, and web applications to deliver innovative solutions.
Moreover, Neil's proficiency in international business development and customer relationship management (CRM) enables him to navigate complex global markets, ensuring that Ellucian remains a trusted partner in the education sector. His focus on cost efficiencies further solidifies his role as a key driver of sustainable growth, making him an invaluable asset to Ellucian as it continues to lead the way in educational technology.
Senior Vice President Strategy & Operations COO at Ellucian in March 2024 to Present
Senior Vice President Services Strategy & Innovation at Ellucian in September 2022 to February 2024
Vice President Professional Services, North America at Ellucian in June 2019 to September 2022
Senior Director Global Services at Ellucian in October 2018 to May 2019
Director Technical Center of Excellence, Global Services US at Ellucian in May 2017 to September 2018
Director Professional Services & Consultancy EMEAI & SEA at Ellucian in November 2015 to April 2017
Head of Professional Services at TERMINALFOUR in May 2011 to October 2015
Project Lead (IT Dept.) at Musgrave in January 2005 to April 2011
ASP.Net Developer / Project Manager at Host Ireland Business Broadband in November 2002 to January 2005
Associate Staff Lecturer at Technological University Dublin in October 2000 to April 2003
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Interpersonal Skills
Problem Solving
Strategic Vision
Communication
Management
Strategy
Professional Services
Business Analysis
PMO
Program Management
Software Project Management
Project Portfolio Management
Cloud Computing
IT Service Management
Project Management
Project Management Office (PMO)
IT Operations
Web Applications
Agile & Waterfall Methodologies
Business Strategy
International Business Development
Customer Relationship Management (CRM)
Change Management
Integration
Analytics
Offshore Operations
Operations Management
Business Process Improvement
Business Development
Business Intelligence
Software Development
Consulting
Enterprise Software
Software as a Service (SaaS)
Microsoft Project
Leadership
Cross-functional Team Leadership
Strategic Leadership
Team Leadership
Professional Services Delivery
Multi-site Team Management
Custom Software Development
ERP Software
Web Content Management
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Discover more about EllucianWhat is Neil Hehim email address?
Email Neil Hehim at neil.o'[email protected]. This email is the most updated Neil Hehim email found in 2026.
What is Neil Hehim phone number?
Neil Hehim phone number is +17034496906.
How to contact Neil Hehim?
To contact Neil Hehim send an email to neil.o'[email protected]. If you want to call Neil Hehim try calling on +17034496906. (updated on October 29, 2024)
What company does Neil Hehim work for?
Neil Hehim works for Ellucian
What is Neil Hehim's role at Ellucian?
Neil Hehim is Senior Vice President Strategy & Operations COO
What industry does Neil Hehim work in?
Neil Hehim works in the Higher Education industry.
Neil Hehim Email Addresses
Neil Hehim Phone Numbers
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