Nathaniel House
Director of Service Solutions and Delivery at Zimmer Biomet | Pemberville, Ohio, United States
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Nathaniel House currently serves as the Director of Service Solutions and Delivery at Zimmer Biomet, where he leverages over a decade of experience in the global medical device industry to drive transformative customer experiences. In this pivotal role, Nathaniel is at the forefront of developing and executing global service strategies across a diverse portfolio that includes Robotic, Technology and Data, Surgical, and Sports Medicine products. His commitment to omni-channel digital transformation is evident in his approach to enhancing service delivery and operational efficiency, ensuring that customers receive unparalleled support throughout their journey.
Nathaniel’s leadership is characterized by a holistic view of customer experience, which he achieves through strategic initiatives that optimize service supply chains and clinical support. By fostering a culture of organizational leadership within his global team, he empowers his colleagues to innovate and adapt to the ever-evolving landscape of the medical device sector. His expertise in service planning and field service management allows him to implement growth strategies that not only enhance customer satisfaction but also drive business success.
Under Nathaniel’s guidance, Zimmer Biomet is not just meeting the demands of the market; it is setting new standards for excellence in service delivery. His ability to oversee budgets while maintaining a keen focus on customer-centric solutions positions him as a key player in the company’s mission to improve patient outcomes through advanced medical technology. As he continues to lead transformative projects, Nathaniel remains dedicated to fostering a customer-first mindset that resonates throughout the organization, ensuring that every interaction is meaningful and impactful.
Director of Service Solutions and Delivery at Zimmer Biomet in February 2023 to Present
Associate Director Service Solutions and Engineering at Zimmer Biomet in September 2021 to April 2023
Service Solutions and Compliance Manager at Zimmer Biomet in February 2020 to September 2021
Quality Manager at Zimmer Biomet in June 2018 to February 2020
Complaint Leader at Philips in January 2017 to June 2018
Nuclear Medicine Technologist at University Hospitals of Cleveland in November 2010 to April 2017
Quality Assurance Engineer III CT/AMI Complaint Handling / Operations Lead at Philips in October 2015 to January 2017
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The University of Findlay, Bachelor’s Degree, January 2006 to January 2010
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Analytical Skills
Customer Success
Financial Goals
Stakeholder Engagement
Service Planning
Strategic Initiatives
Field Service Management
Budget Oversight
Customer Experience
Growth Strategies
Post Market Surveillance
Data Analysis
Digital Transformation
Business Strategy
Service Delivery
Organizational Leadership
Corporate Finance
Executive Leadership
Communication
Cross-Cultural Communication Skills
Multi-cultural Team Management
Nuclear Medicine
Hospitals
Healthcare Information Technology
Clinical Research
Radiology
BLS
Medical Imaging
Patient Safety
Healthcare
Healthcare Management
CPR Certified
Pediatrics
Medical Terminology
Medical Devices
PACS
Molecular Imaging
Cardiology
Customer Service
EMR
HIPAA
CAPA
Lean Six Sigma
Root Cause Analysis
Healthcare Information Technology (HIT)
ServiceMax Engage
Asset 360 for Salesforce
Zinc Intelligent Remote Service
Strategic Planning
Business Development
Market Research
Everything as a Service (XaaS)
Strategy Execution
Organizational Culture
Salesforce.com Administration
Artificial Intelligence for Business
Generative AI
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Discover more about Zimmer BiometWhat is Nathaniel House email address?
Email Nathaniel House at [email protected] and [email protected]. This email is the most updated Nathaniel House's email found in 2026.
What is Nathaniel House phone number?
Nathaniel House phone number is 4196199896.
How to contact Nathaniel House?
To contact Nathaniel House send an email to [email protected] or [email protected]. If you want to call Nathaniel House try calling on 4196199896.
What company does Nathaniel House work for?
Nathaniel House works for Zimmer Biomet
What is Nathaniel House's role at Zimmer Biomet?
Nathaniel House is Director of Service Solutions and Delivery
What industry does Nathaniel House work in?
Nathaniel House works in the Medical Device industry.
Nathaniel House Email Addresses
Nathaniel House Phone Numbers
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